Cup over usb does not print to Brother J6530DW

Bug #1849824 reported by Christine Hyde
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

I've tried everything I can find on the internet and on Ubuntu. Nothing works: changing parameters as per instructions, no go. cat text >/dev/usb/lp0 does not work either. Using cups the printer remains steadfastly inactive. "Catting" wakes up the printer to indicate data is received but nah.

The alternative ppd for printing over the network *works* however.

The usb cable is good: scanning works from Ubuntu.

I've upgraded oldish HP DM3 laptop to a ThinkPad T495s (nice machine) but still stuffed for usb printing with this machine. (My old HP had no issues)

 ubuntu-bug cups report should give you all that you are asking for below

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.7
ProcVersionSignature: Ubuntu 4.15.0-66.75-generic 4.15.18
Uname: Linux 4.15.0-66-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: Unity:Unity7:ubuntu
Date: Fri Oct 25 12:51:07 2019
InstallationDate: Installed on 2019-10-23 (1 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
Lpstat: device for MFCJ6530DW: usb://dev/usb/lp0
MachineType: LENOVO 20QJ000CUK
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MFCJ6530DW.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MFCJ6530DW.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-66-generic root=UUID=a01c352d-3e32-42bf-b522-dfaa9ab41f3c ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to bionic on 2019-10-23 (1 days ago)
dmi.bios.date: 07/31/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: R13ET35W(1.09 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20QJ000CUK
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrR13ET35W(1.09):bd07/31/2019:svnLENOVO:pn20QJ000CUK:pvrThinkPadT495s:rvnLENOVO:rn20QJ000CUK:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad T495s
dmi.product.name: 20QJ000CUK
dmi.product.version: ThinkPad T495s
dmi.sys.vendor: LENOVO

Revision history for this message
Christine Hyde (hopesmith) wrote :
Revision history for this message
Christine Hyde (hopesmith) wrote :

Please ignore confusing comment about HP. It should have read my old HP Printer had no issues :)

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