Printer not printing

Bug #1833821 reported by ROHIT K F
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

The OS has recognized and installed the driver for the printer but has failed to print any and all documents when the print button is pressed.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4ubuntu2
ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8
Uname: Linux 5.0.0-17-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Jun 22 23:02:31 2019
InstallationDate: Installed on 2019-06-20 (1 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000A2C54KO9
MachineType: Sony Corporation VPCEG25EN
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep: /etc/cups/ppd/LBP2900.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-17-generic root=UUID=f8d3de2c-0473-40a3-8b12-d95100633f39 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2012
dmi.bios.vendor: INSYDE
dmi.bios.version: R0240Z8
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR0240Z8:bd01/06/2012:svnSonyCorporation:pnVPCEG25EN:pvrC901CBN4:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.family: VAIO
dmi.product.name: VPCEG25EN
dmi.product.sku: N/A
dmi.product.version: C901CBN4
dmi.sys.vendor: Sony Corporation

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ROHIT K F (rkf2778) wrote :
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