i tried to print a pdf file using Document viwer and printer prints garbage page

Bug #1826395 reported by Rajath
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

1. Ubuntu 19.04
2. HP Deskjet 400, hpcups 3.19.3
Examine the file obtained in the previous step by running the command

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 25 16:52:44 2019
InstallationDate: Installed on 2019-03-20 (35 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
Lpstat: device for HP: socket://172.16.206.55
MachineType: Micro-Star International Co., Ltd. PL62 7RC
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.0.0-13-generic root=UUID=838b2683-bfe0-4dac-8c5e-d920aa70b420 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: Upgraded to disco on 2019-04-18 (6 days ago)
dmi.bios.date: 12/26/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16JDIMS.10A
dmi.board.asset.tag: Default string
dmi.board.name: MS-16JD
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16JDIMS.10A:bd12/26/2017:svnMicro-StarInternationalCo.,Ltd.:pnPL627RC:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16JD:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.family: PL
dmi.product.name: PL62 7RC
dmi.product.sku: 16JD.1
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Rajath (rajathnaik7) wrote :
Revision history for this message
Rajath (rajathnaik7) wrote :
  • pdf Edit (497.5 KiB, application/pdf)
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