i tried to print a pdf file using Document viwer and printer prints garbage page
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
1. Ubuntu 19.04
2. HP Deskjet 400, hpcups 3.19.3
Examine the file obtained in the previous step by running the command
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4
ProcVersionSign
Uname: Linux 5.0.0-13-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 25 16:52:44 2019
InstallationDate: Installed on 2019-03-20 (35 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
Lpstat: device for HP: socket:
MachineType: Micro-Star International Co., Ltd. PL62 7RC
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to disco on 2019-04-18 (6 days ago)
dmi.bios.date: 12/26/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16JDIMS.10A
dmi.board.
dmi.board.name: MS-16JD
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: PL
dmi.product.name: PL62 7RC
dmi.product.sku: 16JD.1
dmi.product.
dmi.sys.vendor: Micro-Star International Co., Ltd.