no print from HP Envy 5530
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
cannot print pdf, except first page through Libre Draw.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: cups 2.2.8-5ubuntu1.2
ProcVersionSign
Uname: Linux 4.18.0-16-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.2
Architecture: amd64
CupsErrorLog:
E [09/Mar/
E [09/Mar/
E [09/Mar/
E [09/Mar/
CurrentDesktop: ubuntu:GNOME
Date: Sat Mar 9 09:43:09 2019
InstallationDate: Installed on 2019-01-07 (61 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
Lpstat:
device for CUPS-BRF-Printer: cups-brf:/
device for ENVY-5530-series: hp:/usb/
device for Generic-
MachineType: Dell Inc. Inspiron 5558
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
grep: /etc/cups/
grep: /etc/cups/
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/22/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0FF8N0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 5558
dmi.product.sku: Inspiron 5558
dmi.product.
dmi.sys.vendor: Dell Inc.