printing problem

Bug #1778185 reported by Neeraj Kumar Meesa
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

i am unable to get a print from my canon lbp2900b printer eventhough the system displays printing completed dialogue.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18
Uname: Linux 4.15.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CupsErrorLog:
 E [22/Jun/2018:12:44:04 +0530] [cups-deviced] PID 4699 (gutenprint52+usb) stopped with status 1!
 E [22/Jun/2018:12:47:46 +0530] [cups-deviced] PID 5020 (gutenprint52+usb) stopped with status 1!
 E [22/Jun/2018:12:48:30 +0530] [Client 208] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/LBP2900) from localhost
 E [22/Jun/2018:12:48:47 +0530] [Client 254] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost:631/printers/LBP2900) from localhost
 E [22/Jun/2018:12:51:57 +0530] [cups-deviced] PID 5289 (gutenprint52+usb) stopped with status 1!
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 22 12:55:11 2018
InstallationDate: Installed on 2018-06-11 (10 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat: device for LBP2900: usb://Canon/LBP2900?serial=0000C299PKTi
MachineType: Dell Inc. Vostro 3800
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/LBP2900.ppd'] failed with exit code 2: grep: /etc/cups/ppd/LBP2900.ppd: Permission denied
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic root=UUID=cf57e9ec-eb6b-4a11-afb5-2a09b659f987 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/04/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0T1D10
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd04/04/2014:svnDellInc.:pnVostro3800:pvr:rvnDellInc.:rn0T1D10:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Vostro 3800
dmi.sys.vendor: Dell Inc.

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Neeraj Kumar Meesa (neerajmeesa) wrote :
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