"additional printer drivers required" dialogue appears on printer install when not needed
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I'm using Ubuntu (Studio) 18.04, when I plugged my printer in, the printer installed without any issue (tested, confirmed working), but as the printer was installing an additional dialogue box appeared saying "additional printer drivers required", I pressed the button which said to "find in software" but of course it didn't find anything, I'm not sure why this dialogue appeared, but my printer installed fine.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2
ProcVersionSign
Uname: Linux 4.15.0-
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CupsErrorLog:
E [20/Jun/
E [21/Jun/
CurrentDesktop: XFCE
Date: Thu Jun 21 16:41:22 2018
InstallationDate: Installed on 2018-06-20 (1 days ago)
InstallationMedia: Ubuntu-Studio 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat: device for MG2500-series: usb://Canon/
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0489:e0a3 Foxconn / Hon Hai
Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 002: ID 064e:9404 Suyin Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Swift SF114-31
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.03
dmi.board.
dmi.board.name: Oxford2
dmi.board.vendor: Acer
dmi.board.version: V1.03
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: BSW
dmi.product.name: Swift SF114-31
dmi.product.
dmi.sys.vendor: Acer