Dell E525w Color Laser Print Driver Not Available

Bug #1754947 reported by Jeb E.
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Ubuntu is recognizing my Dell E525w color laser printer by default on my network, but is not finding a suitable applicable driver to install via gnome-control-center. Dell has an open-source driver and driver kit for all their printers, all OSes applicable, so I do not see there being a problem pre-packaging the Dell Open Print Driver with Ubuntu distros.

Please pre-package Dell Open Print Driver(s) into CUPS and Ubuntu.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: cups 2.2.4-7ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-36.40-lowlatency 4.13.13
Uname: Linux 4.13.0-36-lowlatency x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Mar 11 05:59:42 2018
Lpstat:
 device for Dell_Color_MFP_E525w_0E_45_6A_: ipps://DELL0E456A.local:631/ipp/print
 device for Officejet_4620_series_F608C0_: ipp://HPA45D36F608C0.local:631/ipp/print
MachineType: Dell Inc. Inspiron 13-5368
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Officejet_4620_series_F608C0_.ppd', '/etc/cups/ppd/Dell_Color_MFP_E525w_0E_45_6A_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Officejet_4620_series_F608C0_.ppd: Permission denied
 grep: /etc/cups/ppd/Dell_Color_MFP_E525w_0E_45_6A_.ppd: Permission denied
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-36-lowlatency root=UUID=b0b38a57-52b5-4e23-be9e-85197724f378 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.14.0
dmi.board.name: 01DC01
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd09/14/2017:svnDellInc.:pnInspiron13-5368:pvr:rvnDellInc.:rn01DC01:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 13-5368
dmi.sys.vendor: Dell Inc.

Revision history for this message
Jeb E. (jebeld17) wrote :
Changed in cups (Ubuntu):
status: New → Confirmed
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