package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1676515 reported by Bernard Krapcha
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

received error trying to download OS updates Received broken count error. Completely new to ubutu and I do not know how to correcte.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.8.0-41.44~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-41-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CupsErrorLog:

Date: Mon Mar 27 11:43:00 2017
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2017-02-18 (36 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
Lpstat: device for HP-Deskjet-3510-series: hp:/usb/Deskjet_3510_series?serial=CN3741NQZY05Y7
MachineType: Dell Inc. Studio XPS 9100
Papersize: letter
PpdFiles: HP-Deskjet-3510-series: HP Deskjet 3510 Series, hpcups 3.16.3
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.8.0-41-generic root=UUID=4d6b665c-cece-4a4e-8dae-ff0de456a905 ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-41-generic root=UUID=4d6b665c-cece-4a4e-8dae-ff0de456a905 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.19
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/21/2010
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A04
dmi.board.name: 05DN3X
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA04:bd10/21/2010:svnDellInc.:pnStudioXPS9100:pvr00:rvnDellInc.:rn05DN3X:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:
dmi.product.name: Studio XPS 9100
dmi.product.version: 00
dmi.sys.vendor: Dell Inc.

Revision history for this message
Bernard Krapcha (bk8888) wrote :
Revision history for this message
Hans Joachim Desserud (hjd) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1676380, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.