Ubuntu
cups package

package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1676482 reported by Lamulani on 2017-03-27

This bug report is a duplicate of: Bug #1642966: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	New	Undecided	Unassigned

Bug Description

error brokencount>0

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
Uname: Linux 4.4.0-57-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CupsErrorLog:

Date: Mon Mar 27 17:12:26 2017
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2016-08-17 (221 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Hewlett-Packard HP 255 G3 Notebook PC
Papersize: letter
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic root=UUID=5a01c360-8aab-4b9d-87f5-f55f468d86a9 ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic root=UUID=5a01c360-8aab-4b9d-87f5-f55f468d86a9 ro quiet splash vt.handoff=7
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.1
apt 1.2.19
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/30/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.16
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 22CD
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 93.15
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.16:bd05/30/2014:svnHewlett-Packard:pnHP255G3NotebookPC:pvr0990100000000000001600087:rvnHewlett-Packard:rn22CD:rvr93.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 255 G3 Notebook PC
dmi.product.version: 0990100000000000001600087
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Lamulani (lamulaningwenya) wrote on 2017-03-27:

AptOrdering.txt Edit (872 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (65.7 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.5 KiB, text/plain; charset="utf-8")
Df.txt Edit (463 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (65.7 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (20.7 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (1.0 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (562 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (42.3 KiB, text/plain; charset="utf-8")
KernLog.txt Edit (2.7 KiB, text/plain; charset="utf-8")
Locale.txt Edit (317 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (35.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (577 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.1 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.3 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (140.5 KiB, text/plain; charset="utf-8")

Revision history for this message

Hans Joachim Desserud (hjd) wrote on 2017-03-27:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1676380, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message

Lamulani (lamulaningwenya) wrote on 2017-04-01: Re: [Bug 1676482] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Download full text (3.4 KiB)

after updating my computer, I m now failing to boot my Android virtual
phones. i m using Genymotion android emulator. please help.

On Mon, Mar 27, 2017 at 6:31 PM, Hans Joachim Desserud <
<email address hidden>> wrote:

> *** This bug is a duplicate of bug 1676380 ***
> https://bugs.launchpad.net/bugs/1676380
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. This particular bug has already been reported and is a
> duplicate of bug 1676380, so it is being marked as such. Please look at
> the other bug report to see if there is any missing information that you
> can provide, or to see if there is a workaround for the bug.
> Additionally, any further discussion regarding the bug should occur in
> the other report. Feel free to continue to report any other bugs you may
> find.
>
> ** This bug has been marked a duplicate of bug 1676380
> Update to cups-daemon 2.1.3-4ubuntu0.2 results in maintainer script
> failures
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1676482
>
> Title:
> package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
> pre-removal script returned error exit status 1
>
> Status in cups package in Ubuntu:
> New
>
> Bug description:
> error brokencount>0
>
> ProblemType: Package
> DistroRelease: Ubuntu 16.04
> Package: cups-daemon 2.1.3-4
> ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
> Uname: Linux 4.4.0-57-generic x86_64
> ApportVersion: 2.20.1-0ubuntu2.5
> Architecture: amd64
> CupsErrorLog:
>
> Date: Mon Mar 27 17:12:26 2017
> ErrorMessage: subprocess new pre-removal script returned error exit
> status 1
> InstallationDate: Installed on 2016-08-17 (221 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat:
> No destinations added.
> MachineType: Hewlett-Packard HP 255 G3 Notebook PC
> Papersize: letter
> ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic
> root=UUID=5a01c360-8aab-4b9d-87f5-f55f468d86a9 ro quiet splash
> vt.handoff=7
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic
> root=UUID=5a01c360-8aab-4b9d-87f5-f55f468d86a9 ro quiet splash
> vt.handoff=7
> RelatedPackageVersions:
> dpkg 1.18.4ubuntu1.1
> apt 1.2.19
> SourcePackage: cups
> Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess
> new pre-removal script returned error exit status 1
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/30/2014
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.16
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 22CD
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 93.15
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
> dmi.modalias: dmi:bvnInsyde:bvrF.16:bd05/30/2014:svnHewlett-Packard:
> pnHP255G3NotebookPC:pvr0990100000000000001600087:
> rvnHewlett-Packard:rn22CD:rvr93.15:cvnHewlett-Packard:
> ct10:cvrC...

after updating my computer, I m now failing to boot my Android virtual
phones. i m using Genymotion android emulator. please help.

On Mon, Mar 27, 2017 at 6:31 PM, Hans Joachim Desserud <
1676482@bugs.launchpad.net> wrote:

> *** This bug is a duplicate of bug 1676380 ***
>     https://bugs.launchpad.net/bugs/1676380
>
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. This particular bug has already been reported and is a
> duplicate of bug 1676380, so it is being marked as such. Please look at
> the other bug report to see if there is any missing information that you
> can provide, or to see if there is a workaround for the bug.
> Additionally, any further discussion regarding the bug should occur in
> the other report. Feel free to continue to report any other bugs you may
> find.
>
> ** This bug has been marked a duplicate of bug 1676380
>    Update to cups-daemon 2.1.3-4ubuntu0.2 results in maintainer script
> failures
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1676482
>
> Title:
>   package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
>   pre-removal script returned error exit status 1
>
> Status in cups package in Ubuntu:
>   New
>
> Bug description:
>   error brokencount>0
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 16.04
>   Package: cups-daemon 2.1.3-4
>   ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
>   Uname: Linux 4.4.0-57-generic x86_64
>   ApportVersion: 2.20.1-0ubuntu2.5
>   Architecture: amd64
>   CupsErrorLog:
>
>   Date: Mon Mar 27 17:12:26 2017
>   ErrorMessage: subprocess new pre-removal script returned error exit
> status 1
>   InstallationDate: Installed on 2016-08-17 (221 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
>   Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat:
> No destinations added.
>   MachineType: Hewlett-Packard HP 255 G3 Notebook PC
>   Papersize: letter
>   ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic
> root=UUID=5a01c360-8aab-4b9d-87f5-f55f468d86a9 ro quiet splash
> vt.handoff=7
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic
> root=UUID=5a01c360-8aab-4b9d-87f5-f55f468d86a9 ro quiet splash
> vt.handoff=7
>   RelatedPackageVersions:
>    dpkg 1.18.4ubuntu1.1
>    apt  1.2.19
>   SourcePackage: cups
>   Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess
> new pre-removal script returned error exit status 1
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 05/30/2014
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.16
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: 22CD
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: 93.15
>   dmi.chassis.asset.tag: Chassis Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.chassis.version: Chassis Version
>   dmi.modalias: dmi:bvnInsyde:bvrF.16:bd05/30/2014:svnHewlett-Packard:
> pnHP255G3NotebookPC:pvr0990100000000000001600087:
> rvnHewlett-Packard:rn22CD:rvr93.15:cvnHewlett-Packard:
> ct10:cvrChassisVersion:
>   dmi.product.name: HP 255 G3 Notebook PC
>   dmi.product.version: 0990100000000000001600087
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1676482/+subscriptions
>

Revision history for this message

Hans Joachim Desserud (hjd) wrote on 2017-04-11:

> i m using Genymotion android emulator.

Hm... I must admit I'm not familiar with this, but it doesn't seem immediately related. Could be that some update (or something blocked by the cups failure) causes it, but I didn't see any additional error messages in the attached DpkgTerminalLog.txt.

If you still experience this problem, I would consider filing a separate bug against the genymotion package, though feel free to include a link back here in case it is releated.

Revision history for this message

Lamulani (lamulaningwenya) wrote on 2017-04-12:

Download full text (3.4 KiB)

After the bug report that i filled, I re-installed ubuntu and genymotion
(which works with a Vbox), then I ran a systems update but the problem
still persisted. I checked the genymotion website but I couldn't find
anything helpful. I have tried to look for help @ask ubuntu but it seems my
problem is somewhat unique.

On Tue, Apr 11, 2017 at 9:47 PM, Hans Joachim Desserud <
<email address hidden>> wrote:

> *** This bug is a duplicate of bug 1676380 ***
> https://bugs.launchpad.net/bugs/1676380
>
> > i m using Genymotion android emulator.
>
> Hm... I must admit I'm not familiar with this, but it doesn't seem
> immediately related. Could be that some update (or something blocked by
> the cups failure) causes it, but I didn't see any additional error
> messages in the attached DpkgTerminalLog.txt.
>
> If you still experience this problem, I would consider filing a separate
> bug against the genymotion package, though feel free to include a link
> back here in case it is releated.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1676482
>
> Title:
> package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
> pre-removal script returned error exit status 1
>
> Status in cups package in Ubuntu:
> New
>
> Bug description:
> error brokencount>0
>
> ProblemType: Package
> DistroRelease: Ubuntu 16.04
> Package: cups-daemon 2.1.3-4
> ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
> Uname: Linux 4.4.0-57-generic x86_64
> ApportVersion: 2.20.1-0ubuntu2.5
> Architecture: amd64
> CupsErrorLog:
>
> Date: Mon Mar 27 17:12:26 2017
> ErrorMessage: subprocess new pre-removal script returned error exit
> status 1
> InstallationDate: Installed on 2016-08-17 (221 days ago)
> InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
> Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat:
> No destinations added.
> MachineType: Hewlett-Packard HP 255 G3 Notebook PC
> Papersize: letter
> ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic
> root=UUID=5a01c360-8aab-4b9d-87f5-f55f468d86a9 ro quiet splash
> vt.handoff=7
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic
> root=UUID=5a01c360-8aab-4b9d-87f5-f55f468d86a9 ro quiet splash
> vt.handoff=7
> RelatedPackageVersions:
> dpkg 1.18.4ubuntu1.1
> apt 1.2.19
> SourcePackage: cups
> Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess
> new pre-removal script returned error exit status 1
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 05/30/2014
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.16
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 22CD
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 93.15
> dmi.chassis.asset.tag: Chassis Asset Tag
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
> dmi.modalias: dmi:bvnInsyde:bvrF.16:bd05/30/2014:svnHewlett-Packard:
> pnHP255G3NotebookPC:pvr0990100000000000001600087:
> rvnHewlett-Packard:rn22CD:rvr93.15:cvnHe...

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package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

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