package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1676475 reported by Tyson Norton
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

attempted to install cups from https://help.ubuntu.com/lts/serverguide/cups.html using the teminal and ran into error message:
Errors were encountered while processing:
 /var/cache/apt/archives/cups-daemon_2.1.3-4ubuntu0.2_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-66.87-generic 4.4.44
Uname: Linux 4.4.0-66-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
Date: Mon Mar 27 08:58:53 2017
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2011-04-11 (2177 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: HP-Pavilion AY022AA-ABA p6330f
Papersize: letter
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-66-generic root=UUID=15a071be-8134-425e-930d-0595dfd1dcc9 ro splash quiet
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-66-generic root=UUID=15a071be-8134-425e-930d-0595dfd1dcc9 ro splash quiet
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.19
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/21/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.07
dmi.board.name: IONA
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.07:bd12/21/2009:svnHP-Pavilion:pnAY022AA-ABAp6330f:pvr:rvnMSI:rnIONA:rvr1.0:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: AY022AA-ABA p6330f
dmi.sys.vendor: HP-Pavilion
modified.conffile..etc.default.cups:
 # Cups configure options

 # LOAD_LP_MODULE: enable/disable to load "lp" parallel printer driver module
 # LOAD_LP_MODULE has migrated to /etc/modules-load.d/cups-filters.conf
 # LOAD_LP_MODULE=yes
mtime.conffile..etc.default.cups: 2014-08-12T15:39:57.146384

Revision history for this message
Tyson Norton (sonty23) wrote :
Revision history for this message
Hans Joachim Desserud (hjd) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1676380, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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