package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1676357 reported by Fredrik Cooper
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

Description: Ubuntu 16.04.2 LTS
Release: 16.04

cups-daemon:
  Installed: 2.1.3-4
  Candidate: 2.1.3-4ubuntu0.2
  Version table:
     2.1.3-4ubuntu0.2 500
        500 http://archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages
 *** 2.1.3-4 500
        500 http://archive.ubuntu.com/ubuntu xenial/main amd64 Packages
        100 /var/lib/dpkg/status

Linux 4.4 GA upgraded with (to get 4.8 HWE kernel):

sudo apt-get install --install-recommends linux-generic-hwe-16.04 xserver-xorg-hwe-16.04
apt-get update
apt-get upgrade

gave me the CUPS install/upgrade error

Expected a clean CUPS upgrade

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.8.0-41.44~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-41-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CupsErrorLog:

Date: Mon Mar 27 11:55:44 2017
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2015-11-29 (484 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lpstat:
 device for Brother-MFC-J2320: lpd://BrotherPrinter/BINARY_P1
 device for MFC-J2320: usb://Brother/MFC-J2320?serial=BROH5F223445
 device for MFCJ2320: dnssd://Brother%20MFC-J2320._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-30055c9130c3
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Papersize: a4
PpdFiles:
 MFCJ2320: Brother MFC-J2320 CUPS
 Brother-MFC-J2320: Brother MFC-J2320 CUPS
 MFC-J2320: Brother MFC-J2320 CUPS
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.8.0-41-generic root=UUID=24a73891-e373-4e0a-ab09-005d5c931ff2 ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-41-generic root=UUID=24a73891-e373-4e0a-ab09-005d5c931ff2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.19
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.10
dmi.board.name: Z97E-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.10:bd04/29/2016:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ97E-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
mtime.conffile..etc.apparmor.d.usr.sbin.cupsd: 2017-01-27T11:20:12.244410

Revision history for this message
Fredrik Cooper (cooperfredrik) wrote :
Revision history for this message
Hans Joachim Desserud (hjd) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1676380, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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