package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1643060 reported by Thomas Moore
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
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Bug Description

Hope this data is helpful.

Thank you for the free software, and 99% reliable Ubuntu operating system.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-49.70-generic 4.4.30
Uname: Linux 4.4.0-49-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CupsErrorLog:

Date: Fri Nov 18 20:32:01 2016
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2016-01-16 (307 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lpstat:
 device for EPSON-Epson-Stylus-SX420W: usb://EPSON/Stylus%20SX420W?serial=4D4344503138303343&interface=1
 device for EPSON-XP-312-313-315-Series: usb://EPSON/XP-312%20313%20315%20Series?serial=533553503038393286&interface=1
 device for hp-LaserJet-2420: hp:/usb/hp_LaserJet_2420?serial=CNFJD80880
MachineType: Dell Inc. Precision WorkStation 490
Papersize: a4
PpdFiles:
 EPSON-XP-312-313-315-Series: Epson XP-312 313 315 Series - epson-inkjet-printer 1.0.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
 EPSON-Epson-Stylus-SX420W: Epson Stylus SX420W Series - epson-inkjet-printer 1.0.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
 hp-LaserJet-2420: HP LaserJet 2420 Postscript (recommended)
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-49-generic root=UUID=9cf777bb-5acc-488a-8872-8408d45d9ddd ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-49-generic root=UUID=9cf777bb-5acc-488a-8872-8408d45d9ddd ro quiet splash vt.handoff=7
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.15
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: Upgraded to xenial on 2016-04-22 (210 days ago)
dmi.bios.date: 04/25/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0GU083
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd04/25/2008:svnDellInc.:pnPrecisionWorkStation490:pvr:rvnDellInc.:rn0GU083:rvrA00:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision WorkStation 490
dmi.sys.vendor: Dell Inc.

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Thomas Moore (jahbulon) wrote :
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