CUPS network printing has not worked for several weeks now. I can print to the printer from the system it is physically attached to by USB; the printer shows as Idle-ready to print. But from another computer on the same LAN the printer shows as paused and all of the print jobs as held.
jcobban@jcobban-laptop:~$ /usr/lib/cups/backend/snmp
jcobban@jcobban-laptop:~$ lpinfo -v
network https
network ipp
network ipps
network http
network ipp14
network beh
network socket
network lpd
network smb
direct hp
direct hpfax
network dnssd://HP%20Deskjet%20F4500%20series%20%40%20jcobban-server._ipp._tcp.local/cups?uuid=d67423d3-4c38-341a-5cef-03a958e31b7e
jcobban@jcobban-laptop:~$ sudo 'usr/lib/cups/backend/dnssd
> '
[sudo] password for jcobban:
sudo: usr/lib/cups/backend/dnssd
: command not found
jcobban@jcobban-laptop:~$ sudo /usr/lib/cups/backend/dnssd
DEBUG: Querying "HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local"...
DEBUG: Querying "HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local"...
DEBUG: Querying "HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local"...
DEBUG: sent=0, count=3
DEBUG2: query_callback(browser=0x558f5b5aadf0, interfaceIndex=2, protocol=1, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5ac6f0, rdlen=474, flags=5, context=0x558f5b5a8bd0)
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series".
DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7".
DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series".
DEBUG2: query_callback: "note=jcobban-server".
DEBUG2: query_callback: "priority=0".
DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)".
DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf".
DEBUG2: query_callback: "URF=DM3".
DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e".
DEBUG2: query_callback: "TLS=1.2".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "printer-state=3".
DEBUG2: query_callback: "printer-type=0x900E".
DEBUG2: query_callback(browser=0x558f5b5aadf0, interfaceIndex=2, protocol=0, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5ac940, rdlen=474, flags=5, context=0x558f5b5a8bd0)
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series".
DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7".
DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series".
DEBUG2: query_callback: "note=jcobban-server".
DEBUG2: query_callback: "priority=0".
DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)".
DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf".
DEBUG2: query_callback: "URF=DM3".
DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e".
DEBUG2: query_callback: "TLS=1.2".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "printer-state=3".
DEBUG2: query_callback: "printer-type=0x900E".
DEBUG2: query_callback(browser=0x558f5b5aadf0, interfaceIndex=-1, protocol=-1, event=2, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipp._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0x558f5b5a8bd0)
DEBUG2: query_callback(browser=0x558f5b5aae90, interfaceIndex=2, protocol=1, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5acb90, rdlen=474, flags=5, context=0x558f5b5aaa00)
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series".
DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7".
DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series".
DEBUG2: query_callback: "note=jcobban-server".
DEBUG2: query_callback: "priority=0".
DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)".
DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf".
DEBUG2: query_callback: "URF=DM3".
DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e".
DEBUG2: query_callback: "TLS=1.2".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "printer-state=3".
DEBUG2: query_callback: "printer-type=0x900E".
DEBUG2: query_callback(browser=0x558f5b5aae90, interfaceIndex=2, protocol=0, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5acde0, rdlen=474, flags=5, context=0x558f5b5aaa00)
DEBUG2: query_callback: "txtvers=1".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "rp=printers/HP-Deskjet-F4500-series".
DEBUG2: query_callback: "ty=HP Deskjet f4500 Series, hpcups 3.15.7".
DEBUG2: query_callback: "adminurl=https://jcobban-server.local:631/printers/HP-Deskjet-F4500-series".
DEBUG2: query_callback: "note=jcobban-server".
DEBUG2: query_callback: "priority=0".
DEBUG2: query_callback: "product=(HP Deskjet f4500 All-in-one Printer Series)".
DEBUG2: query_callback: "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf".
DEBUG2: query_callback: "URF=DM3".
DEBUG2: query_callback: "UUID=d67423d3-4c38-341a-5cef-03a958e31b7e".
DEBUG2: query_callback: "TLS=1.2".
DEBUG2: query_callback: "Color=T".
DEBUG2: query_callback: "printer-state=3".
DEBUG2: query_callback: "printer-type=0x900E".
DEBUG2: query_callback(browser=0x558f5b5aae90, interfaceIndex=-1, protocol=-1, event=2, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._ipps._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0x558f5b5aaa00)
DEBUG2: query_callback(browser=0x558f5b5ac490, interfaceIndex=2, protocol=1, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5ac0b4, rdlen=1, flags=5, context=0x558f5b5aacb0)
DEBUG2: query_callback(browser=0x558f5b5ac490, interfaceIndex=2, protocol=0, event=0, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x558f5b5a8ec4, rdlen=1, flags=5, context=0x558f5b5aacb0)
DEBUG2: query_callback(browser=0x558f5b5ac490, interfaceIndex=-1, protocol=-1, event=2, fullName="HP\032Deskjet\032F4500\032series\032\064\032jcobban-server._printer._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0x558f5b5aacb0)
network dnssd://HP%20Deskjet%20F4500%20series%20%40%20jcobban-server._ipp._tcp.local/cups?uuid=d67423d3-4c38-341a-5cef-03a958e31b7e "HP HP Deskjet f4500 All-in-one Printer Series" "HP Deskjet F4500 series @ jcobban-server" "MFG:HP;MDL:Deskjet f4500 All-in-one Printer SeriesCMD:PDF,PS,JPEG,PNG,PWG,URF;" ""
DEBUG: sent=3, count=3
DEBUG: sent=3, count=0
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: cups 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
CupsErrorLog: E [25/Apr/2016:17:24:07 -0400] [cups-deviced] PID 14508 (gutenprint52+usb) stopped with status 1!
CurrentDesktop: Unity
Date: Mon Apr 25 17:26:54 2016
Lpstat: device for HP-Deskjet-F4500-series: ipps://jcobban-server.local:631/printers/HP-Deskjet-F4500-series
MachineType: Dell Inc. Vostro 3555
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=5850bfca-8269-4a92-8fda-798e6557b0bd ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to xenial on 2016-04-24 (1 days ago)
dmi.bios.date: 05/28/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0K89MF
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd05/28/2014:svnDellInc.:pnVostro3555:pvrNotSpecified:rvnDellInc.:rn0K89MF:rvrA06:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3555
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
Hello James,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]