Intermec PC43t prints only the first job, usb-no-reattach-default=true solves the issue

[André Campos Rodovalho]

I had a bad time until I get this printer working. In the beggining I could not set it up because bad commands makes the printer freeze. After strugling for about a week I found the ideal combination of driver and configurations, but the printer was printing only the first job sent, after this it won't accept anymore.

I installed the Intermec CUPS drivers (version 1.2-56) available at: http://apps.intermec.com/EFulfillment/SoftwareListForm.aspx?SoftwareID=3149

Searching for syslog I found that the printer was disconnecting after a job sent. "DebuggingPrintingProblems" Wiki Page helped me to solve the issue. After installing the printer, I ran (lpstat -p -d) to find the printer name, then (lpadmin -p Intermec-PC43t-203-FP -o usb-no-reattach-default=true) to fix the disconnecting behaiver.

On research I found that is possible to fix the issue also editing the file (/usr/share/cups/usb/org.cups.usb-quirks) but I will wait untill a fix is released, probably using this configuration file.

I'm now using Direct Protocol with specific PC43t drivers (not generic Intermec drivers) and eveything is working properly. I will also report this problem to CUPS upstream at http://www.cups.org/str.php and past the link here.

$ lsusb
Bus 008 Device 003: ID 067e:0042 Intermec Technologies Corp.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.7
ProcVersionSignature: Ubuntu 3.16.0-62.83~14.04.1-generic 3.16.7-ckt23
Uname: Linux 3.16.0-62-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CupsErrorLog: W [05/Mar/2016:09:00:18 -0300] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Intermec-PC43t-203-FP-Gray..' already exists
CurrentDesktop: LXDE
Date: Sat Mar 5 09:24:38 2016
Lpstat:
 device for DCP7065DN: lpd://BRN001BA976321F/BINARY_P1
 device for HP-8100-antiga: hp:/net/Officejet_Pro_8100?zc=HPC7E7F8
 device for HP-8100-nova: hp:/net/Officejet_Pro_8100?zc=HP92316B
 device for Intermec-PC43t-203-FP: usb://Intermec/PC43t-203-FP?serial=128C1230268
 device for L355-Series: lpd://192.168.254.15:515/PASSTHRU
MachineType: To be filled by O.E.M. To be filled by O.E.M.
Papersize: a4
PpdFiles:
 DCP7065DN: Brother DCP7065DN for CUPS
 Intermec-PC43t-203-FP: Intermec PC43t (203dpi)
 HP-8100-antiga: HP Officejet Pro 8100, hpcups 3.14.3
 HP-8100-nova: HP Officejet Pro 8100, hpcups 3.14.3
 L355-Series: Epson L355 Series - epson-inkjet-printer 1.0.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-62-generic root=UUID=49a849d6-d410-4fee-8447-d08bdd5af3ef ro
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/11/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1503
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A97 LE R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1503:bd01/11/2013:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97LER2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.

[André Campos Rodovalho (andre-rodovalho)]

CUPS upstream bug report link:
https://www.cups.org/str.php?L4780+P-1+S-2+C0+I0+E0+Q4780

[gf (gf-interlinks-deactivatedaccount)]

Hello Andre,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

[Launchpad Janitor (janitor)]

[Expired for cups (Ubuntu) because there has been no activity for 60 days.]