switch on the printer makes cupsd use 100% cpu

[Th. Sievers]

switch on the printer makes cupsd -f use 100% cpu

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: cups 2.0.2-1ubuntu3
ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
Uname: Linux 3.19.0-7-generic x86_64
ApportVersion: 2.16.2-0ubuntu1
Architecture: amd64
CupsErrorLog:

CurrentDesktop: GNOME
Date: Wed Mar 4 10:17:23 2015
InstallationDate: Installed on 2015-03-03 (0 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Alpha amd64 (20150224)
Lpstat: device for Deskjet-F4200: usb://HP/Deskjet%20F4200%20series?serial=CN8722C0N405BR&interface=1
MachineType: Acer Extensa 5220
Papersize: a4
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Deskjet-F4200.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Deskjet-F4200.ppd: Permission denied
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic root=UUID=59aa0f7e-2009-4f6f-a012-c878b87efd02 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/03/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.35
dmi.board.name: Columbia
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5220:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5220
dmi.product.version: 0100
dmi.sys.vendor: Acer

[Th. Sievers (th-sievers)]

after killing cupsd and turn off the printer cupsd -f use 100% cpu again

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Alberto Salvia Novella (es20490446e)]

Please:
  1. Report to <https://www.cups.org>.
  2. Paste the new report URL here.
  3. Set this bug status back to "confirmed".

Thank you.

[Nicola Corti (corti-nico)]

The related cups bug should be https://www.cups.org/str.php?L4521+P-1+S-2+C0+I0+E0+Q

Anyway i'm having the same issue, i attach my apport log.

[Alberto Salvia Novella (es20490446e)]

Thank you.

[Till Kamppeter (till-kamppeter)]

Please run the following commands in a terminal window:

sudo ls -la /etc/cups
sudo ls -la /etc/cups/ppd
sudo ls -la /etc/cups/ppd/Deskjet-F4200.ppd

and post your results here.

Then run the command

sudo chmod -R go+rX /etc/cups/ppd

Does this solve your problem?

[Nicola Corti (corti-nico)]

Unfortunately the command
sudo chmod -R go+rX /etc/cups/ppd

It attach output of ls and access_log of cups.