Install problem Brother-DCP 7065DN
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Incomplete
|
Undecided
|
Unassigned |
Bug Description
While working through the printer install process
The printer was found and correctly identified as DCP-7065DN
However the list of drivers offered did not include this and recommended driver DCP-7045N which did not work.
Experimenting with choosing and finally choosing DCP-8065DN did work and the printer functions properly just blind luck.
What I expected was to be offered the correct driver by name.
This may be an error in naming or transcription; not sure.
Very frustrating, to be sure and took a fair amount of work to find the right driver.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.1
ProcVersionSign
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Aug 1 02:14:11 2014
InstallationDate: Installed on 2014-06-01 (60 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lpstat: device for Brother-DCP-7065DN: dnssd:/
MachineType: LENOVO 10117
Papersize: letter
PpdFiles: Brother-DCP-7065DN: Brother DCP8065DN for CUPS
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/05/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: I7KT31AUS
dmi.board.vendor: LENOVO
dmi.board.version: 31900058 STD
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.modalias: dmi:bvnLENOVO:
dmi.product.name: 10117
dmi.product.
dmi.sys.vendor: LENOVO
The attachment "shows printer with different driver chosen that does work" seems to be a patch. If it isn't, please remove the "patch" flag from the attachment, remove the "patch" tag, and if you are a member of the ~ubuntu-reviewers, unsubscribe the team.
[This is an automated message performed by a Launchpad user owned by ~brian-murray, for any issues please contact him.]