LibreOffice, Okular print offset high and right; Acroread prints correctly

Bug #1232161 reported by Adam Porter
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

I've been using this printer on Ubuntu for several years. It's always worked great.

Since upgrading to Raring, every document I print with LibreOffice or Okular prints offset high and to the right. But if I save the same ODT document to a PDF from LibreOffice, and then print it with Adobe Acrobat Reader in Ubuntu, it prints correctly.

I have tried deleting the printer in CUPS and readding it, and I have tried purging and reinstalling the Brother printer driver packages, but neither made any difference.

I have three Ubuntu Raring systems printing to this printer, and all three exhibit this bug.

This is very frustrating, because it used to work perfectly, and now I have to jump through extra hoops just to print like I used to.

Please help me debug and fix this.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: cups 1.6.2-1ubuntu5
ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
Uname: Linux 3.8.0-30-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
Date: Fri Sep 27 12:26:14 2013
InstallationDate: Installed on 2010-05-20 (1226 days ago)
InstallationMedia: Kubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427)
Lpstat: device for Brother_HL2270DW: lpd://brotherhl2270dw/BINARY_P1
MachineType: System manufacturer System Product Name
MarkForUpload: True
Papersize: letter
PpdFiles: Brother_HL2270DW: Brother HL2270DW for CUPS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=e3d95eec-f6ce-426f-b110-6633ff6f62c3 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to raring on 2013-07-06 (82 days ago)
dmi.bios.date: 08/04/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0602
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5Q PRO TURBO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0602:bd08/04/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPROTURBO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Adam Porter (alphapapa) wrote :
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