1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 13.04
Release: 13.04
Codename: raring
2) The version of the package you are using, via 'apt-cache policy pkgname' or by checking in Software Center
cups-bsd: 1.6.2-1ubuntu5
cups-client: 1.6.2-1ubuntu5
cups-filters: 1.0.34-0ubuntu1.1
3) What you expected to happen
I expected to print Japanese characters .
ex. $ echo '星' | lpr
I expected to lpr and lp to be able to print multilingual characters .
4) What happened instead
But the printer printed '?' .
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: cups-bsd 1.6.2-1ubuntu5
ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
Uname: Linux 3.8.0-26-generic i686
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: i386
CupsErrorLog:
W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
W [27/Jul/2013:07:14:32 +0900] AddProfile failed: org.freedesktop.DBus.Error.UnknownMethod:No such interface `org.freedesktop.ColorManager' on object at path /org/freedesktop/ColorManager/devices/cups_MG6200LAN
Date: Sat Jul 27 07:15:41 2013
InstallationDate: Installed on 2013-05-14 (73 days ago)
InstallationMedia: Ubuntu 13.04 "Raring" - Build i386 LIVE Binary 20130430-17:57
Lpstat: device for MG6200LAN: cnijnet:/2C-9E-FC-03-2C-14
Lsusb:
Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
MarkForUpload: True
Papersize: a4
PpdFiles: MG6200LAN: Canon MG6200 series Ver.3.60
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=ja_JP.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-26-generic root=/dev/mapper/ubuntu--vg-root ro
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
InstallationDate: Installed on 2015-04-29 (10 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
Lpstat:
device for Canon-PIXMA-MG6220: dnssd://Canon%20MG6200%20series._printer._tcp.local/
device for Generic-CUPS-PDF-Printer: cups-pdf:/
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
Package: cups 2.0.2-1ubuntu3
PackageArchitecture: amd64
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', 'Generic-CUPS-PDF-Printer.ppd', '/etc/cups/ppd/Canon-PIXMA-MG6220.ppd'] failed with exit code 2: /etc/cups/ppd/Generic-CUPS-PDF-Printer: Generic CUPS-PDF Printer
grep: /etc/cups/ppd/Canon-PIXMA-MG6220.ppd: Permission denied
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=87bf2e08-71a5-4d97-98b5-a3150b93acfa ro quiet splash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=87bf2e08-71a5-4d97-98b5-a3150b93acfa ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Tags: vivid apparmor apparmor apparmor apparmor apparmor apparmor
UdevLog: Error: [Errno 2] そのようなファイルやディレクトリはありません: '/var/log/udev'
Uname: Linux 3.19.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 1205511
https:/