My Canon MP510, when connected to a printserver, doesn't complete printjobs

Bug #1081722 reported by Clemens Wyss
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Connecting the printer directly (USB) to my ubuntu I can print. [ok]

But when I connect it to my "cheap" printserver http://www.sin-hon.com/Products_ny.asp?id=143 the print jobs are being sent to the printer, the printer starts printing, but never completes the page. [NOK!]

Windows-PC and MacOSX(bonjour) have no problems printing via the printserver [ok]

Additional details as advised in https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer
+ the printserver is statically at 192.168.1.99
+ the printer is being (was) detetced -> dnssd://Canon%20MP510-830590._printer._tcp.local

>>$ sudo /usr/lib/cups/backend/dnssd
->
DEBUG: Found "Canon MP510-830590._printer._tcplocal"...
DEBUG: Querying "Canon\032MP510-830590._printer._tcp.local"...
DEBUG: sent=0, count=1
DEBUG2: query_callback(browser=0xb8e8f568, interfaceIndex=-1, protocol=-1, event=2, fullName="Canon\032MP510-830590._printer._tcp.local", rrclass=1, rrtype=16, rdata=(nil), rdlen=0, flags=0, context=0xb8e93330)
DEBUG2: query_callback(browser=0xb8e8f568, interfaceIndex=3, protocol=0, event=0, fullName="Canon\032MP510-830590._printer._tcp.local", rrclass=1, rrtype=16, rdata=0xb8e936c8, rdlen=166, flags=4, context=0xb8e93330)
DEBUG2: query_callback: "note=PrintServer".
DEBUG2: query_callback: "product=(Canon MP510)".
DEBUG2: query_callback: "rp=a9041717".
DEBUG2: query_callback: "qtotal=1".
DEBUG2: query_callback: "ty=Canon MP510".
DEBUG2: query_callback: "adminurl=http://Canon-MP510-830590.local:80/".
DEBUG2: query_callback: "pdl=raw".
DEBUG2: query_callback: "usb_MFG=Canon".
DEBUG2: query_callback: "usb_MDL=MP510".
DEBUG2: query_callback: "txtvers=1".
network dnssd://Canon%20MP510-830590._printer._tcp.local/ "Canon MP510" "Canon MP510-830590" "MFG:Canon;MDL:MP510;" ""
DEBUG: sent=1, count=1

>>$/usr/lib/cups/backend/snmp
and
>>$/usr/lib/cups/backend/snmp 192.168.1.99
return nothing!

>>$lpinfo -v
@clemens-notebook:~$ lpinfo -v
network https
network http
network ipp14
network ipp
network lpd
network ipps
network beh
network socket
network smb
clemens@clemens-notebook:~$ lpinfo -v
network https
network socket
network ipp14
network ipp
network ipps
network lpd
network beh
network http
network smb
clemens@clemens-notebook:~$ lpinfo -v
network https
network socket
network ipp14
network beh
network http
network lpd
network ipps
network ipp
network smb

so lpinfo-calls are not consitent ...

>>clemens@clemens-notebook:~$ avahi-browse -a -v -t -r
Server version: avahi 0.6.31; Host name: clemens-notebook.local
E Ifce Prot Name Type Domain
+ wlan0 IPv6 clemens-notebook [00:13:e8:12:31:b1] Workstation local
+ wlan0 IPv4 clemens-notebook [00:13:e8:12:31:b1] Workstation local
+ wlan0 IPv6 clemens-notebook Remote Disk Management local
+ wlan0 IPv4 clemens-notebook Remote Disk Management local
= wlan0 IPv6 clemens-notebook [00:13:e8:12:31:b1] Workstation local
   hostname = [clemens-notebook.local]
   address = [fe80::213:e8ff:fe12:31b1]
   port = [9]
   txt = []
= wlan0 IPv6 clemens-notebook Remote Disk Management local
   hostname = [clemens-notebook.local]
   address = [fe80::213:e8ff:fe12:31b1]
   port = [22]
   txt = []
= wlan0 IPv4 clemens-notebook [00:13:e8:12:31:b1] Workstation local
   hostname = [clemens-notebook.local]
   address = [192.168.1.178]
   port = [9]
   txt = []
= wlan0 IPv4 clemens-notebook Remote Disk Management local
   hostname = [clemens-notebook.local]
   address = [192.168.1.178]
   port = [22]
   txt = []
: Cache exhausted
: All for now

>>clemens@clemens-notebook:~$ avahi-browse -a -v -c -r
Server version: avahi 0.6.31; Host name: clemens-notebook.local
E Ifce Prot Name Type Domain
+ wlan0 IPv6 clemens-notebook [00:13:e8:12:31:b1] Workstation local
+ wlan0 IPv4 clemens-notebook [00:13:e8:12:31:b1] Workstation local
+ wlan0 IPv6 clemens-notebook Remote Disk Management local
+ wlan0 IPv4 clemens-notebook Remote Disk Management local
= wlan0 IPv6 clemens-notebook [00:13:e8:12:31:b1] Workstation local
   hostname = [clemens-notebook.local]
   address = [fe80::213:e8ff:fe12:31b1]
   port = [9]
   txt = []
= wlan0 IPv4 clemens-notebook [00:13:e8:12:31:b1] Workstation local
   hostname = [clemens-notebook.local]
   address = [192.168.1.178]
   port = [9]
   txt = []
= wlan0 IPv6 clemens-notebook Remote Disk Management local
   hostname = [clemens-notebook.local]
   address = [fe80::213:e8ff:fe12:31b1]
   port = [22]
   txt = []
= wlan0 IPv4 clemens-notebook Remote Disk Management local
   hostname = [clemens-notebook.local]
   address = [192.168.1.178]
   port = [22]
   txt = []
: Cache exhausted

>>clemens@clemens-notebook:~$ ifconfig
eth0 Link encap:Ethernet HWaddr 00:1b:38:33:ab:ea
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
          Interrupt:22 Memory:e8020000-e8040000

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:6175 errors:0 dropped:0 overruns:0 frame:0
          TX packets:6175 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:1010716 (1.0 MB) TX bytes:1010716 (1.0 MB)

wlan0 Link encap:Ethernet HWaddr 00:13:e8:12:31:b1
          inet addr:192.168.1.178 Bcast:192.168.1.255 Mask:255.255.255.0
          inet6 addr: fe80::213:e8ff:fe12:31b1/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:137051 errors:0 dropped:0 overruns:0 frame:0
          TX packets:76328 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:120576575 (120.5 MB) TX bytes:13531710 (13.5 MB)

>>clemens@clemens-notebook:~$ route
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
default 192.168.1.1 0.0.0.0 UG 0 0 0 wlan0
link-local * 255.255.0.0 U 1000 0 0 wlan0
192.168.1.0 * 255.255.255.0 U 9 0 0 wlan0

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: cups 1.6.1-0ubuntu11
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.6.1-0ubuntu6
Architecture: i386
Date: Wed Nov 21 18:49:39 2012
InstallationDate: Installed on 2010-12-31 (691 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release Candidate i386 (20100928)
Lpstat:
 device for Canon-MP510: usb://Canon/MP510?serial=91C04A&interface=1
 device for Canon-PIXMA-MP510: dnssd://Canon%20MP510-830590._printer._tcp.local/
MachineType: Hewlett-Packard HP Compaq 8710w (GC125EA#UUZ)
MarkForUpload: True
Papersize: letter
PpdFiles:
 Canon-MP510: Canon PIXMA MP510 - CUPS+Gutenprint v5.2.9
 Canon-PIXMA-MP510: Canon PIXMA MP510 - CUPS+Gutenprint v5.2.9
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-18-generic root=UUID=ceeb7aad-7b8a-4d27-8e7d-ef9f32ab38ce ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to quantal on 2012-11-10 (11 days ago)
dmi.bios.date: 04/14/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68MAD Ver. F.0C
dmi.board.name: 30C3
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 73.31
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68MADVer.F.0C:bd04/14/2008:svnHewlett-Packard:pnHPCompaq8710w(GC125EA#UUZ):pvrF.0C:rvnHewlett-Packard:rn30C3:rvrKBCVersion73.31:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 8710w (GC125EA#UUZ)
dmi.product.version: F.0C
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Clemens Wyss (clemens-wyss) wrote :
summary: - My Canon MP510, connected to a printserver, doesn't stop printing
+ My Canon MP510, when connected to a printserver, doesn't complete
+ printjobs
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
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