Filled-out fields are blank when printing PDF form

Bug #1061777 reported by jimav
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

If a PDF form is filled out using acroread and saved, then printing the resulting pdf using 'lpr'
results in a blank form, with none of the filled-out field data.

However the filled-out field data -does- show if the file is first opened with evince and printed from within evince. Ditto for acroread.

Attached is a sample form. It has been filled out with "blah blah" in the first few fields
(view it with evince or acroread to see for yourself).

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-9ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Uname: Linux 3.2.0-24-generic x86_64
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
CupsErrorLog:
 W [23/May/2012:11:57:39 -0700] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'hp3030-Gray..' already exists
 W [23/May/2012:11:57:39 -0700] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-hp3030' already exists
Date: Thu Oct 4 10:37:44 2012
InstallationMedia: Xubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
Lpstat: device for hp3030: lpd://10.0.0.98/lp1
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
MachineType: innotek GmbH VirtualBox
Papersize: letter
PpdFiles: hp3030: HP LaserJet 3020 3030 Postscript (recommended)
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=02ebba52-3d8d-4b47-b2cf-754c032904b7 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

Revision history for this message
jimav (james-avera) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
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