USB Printer: some times the jobs are printed and some times not
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
This is a Samsung ML-1860 laser monochromatic printer, attached at usb.
The problem is: only some pages are printed. Example: I send 6 copies of some page to print but only 4 are actually printed. Or some times none of them. Rarely all of them are printed. If I disconnect from usb, then send the job and reconnect, the chance of get the print done is increased.
More technical information:
~$ lsmod | grep usb
usblp 18307 0
~$ tail -f /var/log/syslog
Sep 5 10:42:54 desguai3 udev-configure-
Sep 5 10:42:54 desguai3 udev-configure-
Sep 5 10:45:12 desguai3 wpa_supplicant[
Sep 5 10:46:43 desguai3 kernel: [ 6539.488475] usb 2-1.1: USB disconnect, device number 9
Sep 5 10:46:43 desguai3 kernel: [ 6539.488755] usblp0: removed
Sep 5 10:46:43 desguai3 udev-configure-
Sep 5 10:46:43 desguai3 udev-configure-
Sep 5 10:46:43 desguai3 udev-configure-
Sep 5 10:46:43 desguai3 udev-configure-
Sep 5 10:46:43 desguai3 udev-configure-
Sep 5 10:47:05 desguai3 kernel: [ 6560.789503] usb 2-1.1: new high-speed USB device number 10 using ehci_hcd
Sep 5 10:47:05 desguai3 kernel: [ 6560.885528] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C
Sep 5 10:47:05 desguai3 mtp-probe: checking bus 2, device 10: "/sys/devices/
Sep 5 10:47:05 desguai3 mtp-probe: bus: 2, device: 10 was not an MTP device
Sep 5 10:47:05 desguai3 udev-configure-
Sep 5 10:47:05 desguai3 udev-configure-
Sep 5 10:47:05 desguai3 udev-configure-
Sep 5 10:47:05 desguai3 udev-configure-
Sep 5 10:47:05 desguai3 udev-configure-
Sep 5 10:47:05 desguai3 udev-configure-
Sep 5 10:47:05 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 kernel: [ 6562.056195] usblp0: removed
Sep 5 10:47:06 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 kernel: [ 6562.061236] usblp0: USB Bidirectional printer dev 10 if 0 alt 0 proto 2 vid 0x04E8 pid 0x330C
Sep 5 10:47:06 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 udev-configure-
Sep 5 10:47:06 desguai3 udev-configure-
~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 003: ID 064e:a127 Suyin Corp.
Bus 002 Device 010: ID 04e8:330c Samsung Electronics Co., Ltd
~$ ls -l /dev/usb/lp* /dev/bus/usb/*/*
crw-rw-r-- 1 root root 189, 0 Sep 5 08:57 /dev/bus/
crw-rw-r-- 1 root root 189, 1 Sep 5 08:57 /dev/bus/
crw-rw-r-- 1 root root 189, 128 Sep 5 08:57 /dev/bus/
crw-rw-r-- 1 root root 189, 129 Sep 5 08:57 /dev/bus/
crw-rw-r-- 1 root root 189, 130 Sep 5 08:57 /dev/bus/
crw-rw-rw- 1 root lp 189, 137 Sep 5 10:47 /dev/bus/
crw-rw-rw- 1 root lp 180, 0 Sep 5 10:47 /dev/usb/lp0
~$ sudo usb_printerid /dev/usb/lp0
[sudo] password for desgua:
GET_DEVICE_ID string:
MFG:Samsung;
desgua@desguai3:~$ lpinfo -v
network ipps
network ipp14
network lpd
network https
network socket
network ipp
network http
network beh
network smb
direct parallel:/dev/lp0
direct usb://Samsung/
I have attached the output of "cat /var/log/syslog"
---
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
DistroRelease: Ubuntu 12.04
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
Lpstat: device for ML-1860-Series: usb://Samsung/
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
NonfreeKernelMo
Package: cups 1.5.3-0ubuntu3
PackageArchitec
Papersize: letter
PpdFiles: ML-1860-Series: Samsung ML-1860 Series
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
Tags: precise running-unity third-party-
Uname: Linux 3.2.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip fuse lp lpadmin plugdev sambashare sudo
dmi.bios.date: 12/03/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.
dmi.board.name: 3659
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 32.23
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.
dmi.sys.vendor: Hewlett-Packard
Changed in cups (Ubuntu): | |
status: | Incomplete → Fix Released |
Can you please provide the version information of the package you have installed and whether they are up to date?
You can do this by running: $ apport-collect 1046335