cups network printing doesn't work ubuntu 12.04 server

Bug #1038667 reported by rad_sci_guy
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Printer is visible from all computers but will not print. Broken with cups 1.5. confirmed working with older version of cups by running a backup of older server.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.3-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
Uname: Linux 3.2.0-29-generic x86_64
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
CupsErrorLog:
 W [19/Aug/2012:06:53:44 -0400] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'HP_LaserJet_1020-Gray..' already exists
 W [19/Aug/2012:06:53:44 -0400] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-HP_LaserJet_1020' already exists
 E [19/Aug/2012:06:53:44 -0400] Failed to update TXT record for HP LaserJet 1020 @ zafserver: -2
Date: Sun Aug 19 10:07:48 2012
InstallationMedia: Ubuntu-Server 12.04 LTS "Precise Pangolin" - Release amd64 (20120424.1)
Lpstat: device for HP_LaserJet_1020: usb://HP/LaserJet%201020?serial=JL1B85D
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles: HP_LaserJet_1020: HP LaserJet 1020 Foomatic/foo2zjs (recommended)
ProcEnviron:
 LANGUAGE=en_CA:en
 TERM=xterm
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=b7aaf483-9584-419a-9f91-24798d6e5d81 ro
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/03/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0319
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M2N68-AM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0319:bd11/03/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N68-AM:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
mtime.conffile..etc.cups.cupsd.conf: 2012-07-22T15:07:11.164556

Revision history for this message
rad_sci_guy (radsciguy) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status: New → Confirmed
Revision history for this message
Anthony Godshall (agodshall) wrote :

There seems to be a persistent bug affecting legacy CUPS servers. The primary cups binary has apparently not been fixed, but cups14 remains, presumably as a workaround. In my case, I moved aside /usr/lib/cups/backend/ipp and then

# ln -sf /usr/lib/cups/backend/ipp14 /usr/lib/cups/backend/ipp
# /etc/init.d/cups restart

And workstation was now able to obtain status and job printed.

root@emile-IdeaCentre-Q190:/etc# cat /etc/issue
Ubuntu Utopic Unicorn (development branch) \n \l

root@emile-IdeaCentre-Q190:/etc# uname -r
3.15.0-6-generic

IIRC my users have had this problem since an update in Karmic or Lucid, and it's disheartening to see it continue to the present.

Assuming its the same bug.

Revision history for this message
Anthony Godshall (agodshall) wrote :

 I meant "... a persistent bug affecting *interaction with* legacy CUPS servers ..."

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.