Activity log for bug #1034045

Date Who What changed Old value New value Message
2012-08-07 16:19:14 Steve Langasek bug added bug
2012-08-07 16:24:31 Apport retracing service bug added subscriber Crash bug triagers for Ubuntu packages
2012-08-07 16:24:32 Apport retracing service attachment added Stacktrace.txt https://bugs.launchpad.net/bugs/1034045/+attachment/3251527/+files/Stacktrace.txt
2012-08-07 16:24:33 Apport retracing service attachment added StacktraceSource.txt https://bugs.launchpad.net/bugs/1034045/+attachment/3251528/+files/StacktraceSource.txt
2012-08-07 16:24:34 Apport retracing service attachment added ThreadStacktrace.txt https://bugs.launchpad.net/bugs/1034045/+attachment/3251529/+files/ThreadStacktrace.txt
2012-08-07 16:24:35 Apport retracing service attachment removed CoreDump.gz https://bugs.launchpad.net/bugs/1034045/+attachment/3251502/+files/CoreDump.gz
2012-08-07 16:24:36 Apport retracing service cups (Ubuntu): importance Undecided Medium
2012-08-07 16:24:38 Apport retracing service tags amd64 apport-crash need-amd64-retrace quantal amd64 apport-crash quantal
2012-08-07 18:53:46 Till Kamppeter visibility private public
2012-08-22 11:39:47 Launchpad Janitor cups (Ubuntu): status New Confirmed
2012-10-01 10:33:06 Till Kamppeter cups (Ubuntu): status Confirmed Fix Committed
2012-10-01 10:40:50 Till Kamppeter cups (Ubuntu): importance Medium High
2012-10-01 10:40:54 Till Kamppeter cups (Ubuntu): milestone ubuntu-12.10
2012-10-01 10:40:59 Till Kamppeter cups (Ubuntu): assignee Till Kamppeter (till-kamppeter)
2012-10-01 10:53:10 Launchpad Janitor cups (Ubuntu): status Fix Committed Fix Released
2012-10-01 11:25:24 Launchpad Janitor branch linked lp:ubuntu/cups
2012-10-11 15:23:57 Steve Langasek cups (Ubuntu): status Fix Released Triaged
2012-10-11 17:56:12 Steve Langasek attachment added printers.conf https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1034045/+attachment/3394950/+files/printers.conf
2012-10-12 15:45:41 Till Kamppeter bug task added avahi (Ubuntu)
2012-10-12 15:45:49 Till Kamppeter avahi (Ubuntu): importance Undecided High
2012-10-12 15:45:52 Till Kamppeter avahi (Ubuntu): milestone ubuntu-12.10
2012-10-12 15:46:18 Till Kamppeter bug task added dbus (Ubuntu)
2012-10-12 15:46:30 Till Kamppeter dbus (Ubuntu): importance Undecided High
2012-10-12 15:46:35 Till Kamppeter dbus (Ubuntu): milestone ubuntu-12.10
2012-10-12 21:11:17 Steve Langasek attachment added cupsd.conf https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1034045/+attachment/3396618/+files/cupsd.conf
2012-10-12 21:11:42 Steve Langasek attachment added error_log https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1034045/+attachment/3396619/+files/error_log
2012-10-15 17:53:04 Till Kamppeter cups (Ubuntu): status Triaged Fix Committed
2012-10-15 20:16:11 Launchpad Janitor branch linked lp:ubuntu/quantal-proposed/cups
2012-10-15 20:39:17 Steve Langasek cups (Ubuntu): milestone ubuntu-12.10 quantal-updates
2012-10-15 20:39:22 Steve Langasek dbus (Ubuntu): milestone ubuntu-12.10
2012-10-15 20:58:18 Steve Langasek avahi (Ubuntu): milestone ubuntu-12.10
2012-10-15 21:04:22 Steve Langasek description The cups job auto-restarted as intended after this crash, but this looks like a worrisome failure mode ProblemType: Crash DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.5.0-8.8-generic 3.5.0 Uname: Linux 3.5.0-8-generic x86_64 ApportVersion: 2.4-0ubuntu6 Architecture: amd64 AssertionMessage: *** glibc detected *** /usr/sbin/cupsd: free(): corrupted unsorted chunks: 0x00007f3dc478c0f0 *** Date: Tue Aug 7 08:03:04 2012 ExecutablePath: /usr/sbin/cupsd InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1) Lpstat: device for davidson-printer: smb://WORKGROUP/EXCALIBUR/Printer2 device for HP-Color-LaserJet-CM1312-MFP: hp:/usb/HP_Color_LaserJet_CM1312_MFP?serial=00CNB882VG58 device for HP-PSC-750: ipp://207.224.24.210:631/printers/PSC_750 device for HP-PSC-750-legal: ipp://207.224.24.210:631/printers/PSC_750 device for PSC-750: hp:/usb/PSC_750?serial=MY2ASD4157WB MachineType: LENOVO 3249CTO Papersize: letter PpdFiles: HP-PSC-750: HP PSC 750, hpcups 3.12.6 HP-PSC-750-legal: HP PSC 750, hpcups 3.12.4 HP-Color-LaserJet-CM1312-MFP: HP Color LaserJet CM1312 MFP Series Postscript (recommended) PSC-750: HP PSC 750, hpcups 3.12.6 davidson-printer: HP Color LaserJet CP3505 Postscript (recommended) ProcAttrCurrent: /usr/sbin/cupsd (enforce) ProcCmdline: /usr/sbin/cupsd -F ProcEnviron: PATH=(custom, no user) TERM=linux ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-8-generic root=/dev/mapper/hostname-root ro quiet splash vt.handoff=7 Signal: 6 SourcePackage: cups StacktraceTop: __libc_message (do_abort=2, fmt=0x7f3dc15f50f0 "*** glibc detected *** %s: %s: 0x%s ***\n") at ../sysdeps/unix/sysv/linux/libc_fatal.c:201 malloc_printerr (action=3, str=0x7f3dc15f5270 "free(): corrupted unsorted chunks", ptr=<optimized out>) at malloc.c:5007 ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3 ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3 dbus_connection_dispatch () from /lib/x86_64-linux-gnu/libdbus-1.so.3 Title: cupsd assert failure: *** glibc detected *** /usr/sbin/cupsd: free(): corrupted unsorted chunks: 0x00007f3dc478c0f0 *** UpgradeStatus: Upgraded to quantal on 2012-06-11 (56 days ago) UserGroups: dmi.bios.date: 08/23/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 6QET52WW (1.22 ) dmi.board.name: 3249CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr6QET52WW(1.22):bd08/23/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 3249CTO dmi.product.version: ThinkPad X201 dmi.sys.vendor: LENOVO modified.conffile..etc.cups.cupsd.conf: [modified] modified.conffile..etc.default.cups: [modified] mtime.conffile..etc.cups.cupsd.conf: 2011-08-09T08:12:10 mtime.conffile..etc.default.cups: 2010-09-25T01:44:40 [Impact] Affected users are shown a crash dialog roughly once a day (when cups restarts on log rotation). There is no impact on crups functionality, but a very visible impact on user experience. [Test Case] 1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash' 2. Run 'sudo service cupsd restart' 3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown). If this file is not created for you, then you are not affected by this bug; stop here. 4. Install cups 1.6.1-0ubuntu11 from quantal-proposed 5. Repeat steps 1 and 2 6. Verify that cupsd no longer crashes on restart (i.e., /var/crash/_usr_sbin_cupsd.0.crash is not created). [Regression Potential] Minimal; the change only affects the shutdown sequence of cups, so the worst case would seem to be introducing a different but related non-service-affecting crash for other users. The cups job auto-restarted as intended after this crash, but this looks like a worrisome failure mode ProblemType: Crash DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.5.0-8.8-generic 3.5.0 Uname: Linux 3.5.0-8-generic x86_64 ApportVersion: 2.4-0ubuntu6 Architecture: amd64 AssertionMessage: *** glibc detected *** /usr/sbin/cupsd: free(): corrupted unsorted chunks: 0x00007f3dc478c0f0 *** Date: Tue Aug 7 08:03:04 2012 ExecutablePath: /usr/sbin/cupsd InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1) Lpstat:  device for davidson-printer: smb://WORKGROUP/EXCALIBUR/Printer2  device for HP-Color-LaserJet-CM1312-MFP: hp:/usb/HP_Color_LaserJet_CM1312_MFP?serial=00CNB882VG58  device for HP-PSC-750: ipp://207.224.24.210:631/printers/PSC_750  device for HP-PSC-750-legal: ipp://207.224.24.210:631/printers/PSC_750  device for PSC-750: hp:/usb/PSC_750?serial=MY2ASD4157WB MachineType: LENOVO 3249CTO Papersize: letter PpdFiles:  HP-PSC-750: HP PSC 750, hpcups 3.12.6  HP-PSC-750-legal: HP PSC 750, hpcups 3.12.4  HP-Color-LaserJet-CM1312-MFP: HP Color LaserJet CM1312 MFP Series Postscript (recommended)  PSC-750: HP PSC 750, hpcups 3.12.6  davidson-printer: HP Color LaserJet CP3505 Postscript (recommended) ProcAttrCurrent: /usr/sbin/cupsd (enforce) ProcCmdline: /usr/sbin/cupsd -F ProcEnviron:  PATH=(custom, no user)  TERM=linux ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-8-generic root=/dev/mapper/hostname-root ro quiet splash vt.handoff=7 Signal: 6 SourcePackage: cups StacktraceTop:  __libc_message (do_abort=2, fmt=0x7f3dc15f50f0 "*** glibc detected *** %s: %s: 0x%s ***\n") at ../sysdeps/unix/sysv/linux/libc_fatal.c:201  malloc_printerr (action=3, str=0x7f3dc15f5270 "free(): corrupted unsorted chunks", ptr=<optimized out>) at malloc.c:5007  ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3  ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3  dbus_connection_dispatch () from /lib/x86_64-linux-gnu/libdbus-1.so.3 Title: cupsd assert failure: *** glibc detected *** /usr/sbin/cupsd: free(): corrupted unsorted chunks: 0x00007f3dc478c0f0 *** UpgradeStatus: Upgraded to quantal on 2012-06-11 (56 days ago) UserGroups: dmi.bios.date: 08/23/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 6QET52WW (1.22 ) dmi.board.name: 3249CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr6QET52WW(1.22):bd08/23/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 3249CTO dmi.product.version: ThinkPad X201 dmi.sys.vendor: LENOVO modified.conffile..etc.cups.cupsd.conf: [modified] modified.conffile..etc.default.cups: [modified] mtime.conffile..etc.cups.cupsd.conf: 2011-08-09T08:12:10 mtime.conffile..etc.default.cups: 2010-09-25T01:44:40
2012-10-15 21:04:46 Steve Langasek bug added subscriber Ubuntu Stable Release Updates Team
2012-10-15 21:04:47 Steve Langasek bug added subscriber SRU Verification
2012-10-15 21:04:53 Steve Langasek avahi (Ubuntu): status New Invalid
2012-10-15 21:04:56 Steve Langasek tags amd64 apport-crash quantal amd64 apport-crash quantal verification-needed
2012-10-15 21:04:59 Steve Langasek dbus (Ubuntu): status New Invalid
2012-10-15 21:10:29 Steve Langasek description [Impact] Affected users are shown a crash dialog roughly once a day (when cups restarts on log rotation). There is no impact on crups functionality, but a very visible impact on user experience. [Test Case] 1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash' 2. Run 'sudo service cupsd restart' 3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown). If this file is not created for you, then you are not affected by this bug; stop here. 4. Install cups 1.6.1-0ubuntu11 from quantal-proposed 5. Repeat steps 1 and 2 6. Verify that cupsd no longer crashes on restart (i.e., /var/crash/_usr_sbin_cupsd.0.crash is not created). [Regression Potential] Minimal; the change only affects the shutdown sequence of cups, so the worst case would seem to be introducing a different but related non-service-affecting crash for other users. The cups job auto-restarted as intended after this crash, but this looks like a worrisome failure mode ProblemType: Crash DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.5.0-8.8-generic 3.5.0 Uname: Linux 3.5.0-8-generic x86_64 ApportVersion: 2.4-0ubuntu6 Architecture: amd64 AssertionMessage: *** glibc detected *** /usr/sbin/cupsd: free(): corrupted unsorted chunks: 0x00007f3dc478c0f0 *** Date: Tue Aug 7 08:03:04 2012 ExecutablePath: /usr/sbin/cupsd InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1) Lpstat:  device for davidson-printer: smb://WORKGROUP/EXCALIBUR/Printer2  device for HP-Color-LaserJet-CM1312-MFP: hp:/usb/HP_Color_LaserJet_CM1312_MFP?serial=00CNB882VG58  device for HP-PSC-750: ipp://207.224.24.210:631/printers/PSC_750  device for HP-PSC-750-legal: ipp://207.224.24.210:631/printers/PSC_750  device for PSC-750: hp:/usb/PSC_750?serial=MY2ASD4157WB MachineType: LENOVO 3249CTO Papersize: letter PpdFiles:  HP-PSC-750: HP PSC 750, hpcups 3.12.6  HP-PSC-750-legal: HP PSC 750, hpcups 3.12.4  HP-Color-LaserJet-CM1312-MFP: HP Color LaserJet CM1312 MFP Series Postscript (recommended)  PSC-750: HP PSC 750, hpcups 3.12.6  davidson-printer: HP Color LaserJet CP3505 Postscript (recommended) ProcAttrCurrent: /usr/sbin/cupsd (enforce) ProcCmdline: /usr/sbin/cupsd -F ProcEnviron:  PATH=(custom, no user)  TERM=linux ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-8-generic root=/dev/mapper/hostname-root ro quiet splash vt.handoff=7 Signal: 6 SourcePackage: cups StacktraceTop:  __libc_message (do_abort=2, fmt=0x7f3dc15f50f0 "*** glibc detected *** %s: %s: 0x%s ***\n") at ../sysdeps/unix/sysv/linux/libc_fatal.c:201  malloc_printerr (action=3, str=0x7f3dc15f5270 "free(): corrupted unsorted chunks", ptr=<optimized out>) at malloc.c:5007  ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3  ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3  dbus_connection_dispatch () from /lib/x86_64-linux-gnu/libdbus-1.so.3 Title: cupsd assert failure: *** glibc detected *** /usr/sbin/cupsd: free(): corrupted unsorted chunks: 0x00007f3dc478c0f0 *** UpgradeStatus: Upgraded to quantal on 2012-06-11 (56 days ago) UserGroups: dmi.bios.date: 08/23/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 6QET52WW (1.22 ) dmi.board.name: 3249CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr6QET52WW(1.22):bd08/23/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 3249CTO dmi.product.version: ThinkPad X201 dmi.sys.vendor: LENOVO modified.conffile..etc.cups.cupsd.conf: [modified] modified.conffile..etc.default.cups: [modified] mtime.conffile..etc.cups.cupsd.conf: 2011-08-09T08:12:10 mtime.conffile..etc.default.cups: 2010-09-25T01:44:40 [Impact] Affected users are shown a crash dialog roughly once a day (when cups restarts on log rotation). There is no impact on cups functionality, but a very visible impact on user experience. [Test Case] 1. Run 'sudo rm -f /var/crash/_usr_sbin_cupsd.0.crash' 2. Run 'sudo service cupsd restart' 3. Verify that a new /var/crash/_usr_sbin_cupsd.0.crash file has been created (and if on a desktop, that a new crash notification has been shown). If this file is not created for you, then you are not affected by this bug; stop here. 4. Install cups 1.6.1-0ubuntu11 from quantal-proposed 5. Repeat steps 1 and 2 6. Verify that cupsd no longer crashes on restart (i.e., /var/crash/_usr_sbin_cupsd.0.crash is not created). [Regression Potential] Minimal; the change only affects the shutdown sequence of cups, so the worst case would seem to be introducing a different but related non-service-affecting crash for other users. The cups job auto-restarted as intended after this crash, but this looks like a worrisome failure mode ProblemType: Crash DistroRelease: Ubuntu 12.10 Package: cups 1.6.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.5.0-8.8-generic 3.5.0 Uname: Linux 3.5.0-8-generic x86_64 ApportVersion: 2.4-0ubuntu6 Architecture: amd64 AssertionMessage: *** glibc detected *** /usr/sbin/cupsd: free(): corrupted unsorted chunks: 0x00007f3dc478c0f0 *** Date: Tue Aug 7 08:03:04 2012 ExecutablePath: /usr/sbin/cupsd InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1) Lpstat:  device for davidson-printer: smb://WORKGROUP/EXCALIBUR/Printer2  device for HP-Color-LaserJet-CM1312-MFP: hp:/usb/HP_Color_LaserJet_CM1312_MFP?serial=00CNB882VG58  device for HP-PSC-750: ipp://207.224.24.210:631/printers/PSC_750  device for HP-PSC-750-legal: ipp://207.224.24.210:631/printers/PSC_750  device for PSC-750: hp:/usb/PSC_750?serial=MY2ASD4157WB MachineType: LENOVO 3249CTO Papersize: letter PpdFiles:  HP-PSC-750: HP PSC 750, hpcups 3.12.6  HP-PSC-750-legal: HP PSC 750, hpcups 3.12.4  HP-Color-LaserJet-CM1312-MFP: HP Color LaserJet CM1312 MFP Series Postscript (recommended)  PSC-750: HP PSC 750, hpcups 3.12.6  davidson-printer: HP Color LaserJet CP3505 Postscript (recommended) ProcAttrCurrent: /usr/sbin/cupsd (enforce) ProcCmdline: /usr/sbin/cupsd -F ProcEnviron:  PATH=(custom, no user)  TERM=linux ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-8-generic root=/dev/mapper/hostname-root ro quiet splash vt.handoff=7 Signal: 6 SourcePackage: cups StacktraceTop:  __libc_message (do_abort=2, fmt=0x7f3dc15f50f0 "*** glibc detected *** %s: %s: 0x%s ***\n") at ../sysdeps/unix/sysv/linux/libc_fatal.c:201  malloc_printerr (action=3, str=0x7f3dc15f5270 "free(): corrupted unsorted chunks", ptr=<optimized out>) at malloc.c:5007  ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3  ?? () from /lib/x86_64-linux-gnu/libdbus-1.so.3  dbus_connection_dispatch () from /lib/x86_64-linux-gnu/libdbus-1.so.3 Title: cupsd assert failure: *** glibc detected *** /usr/sbin/cupsd: free(): corrupted unsorted chunks: 0x00007f3dc478c0f0 *** UpgradeStatus: Upgraded to quantal on 2012-06-11 (56 days ago) UserGroups: dmi.bios.date: 08/23/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 6QET52WW (1.22 ) dmi.board.name: 3249CTO dmi.board.vendor: LENOVO dmi.board.version: Not Available dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Not Available dmi.modalias: dmi:bvnLENOVO:bvr6QET52WW(1.22):bd08/23/2010:svnLENOVO:pn3249CTO:pvrThinkPadX201:rvnLENOVO:rn3249CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable: dmi.product.name: 3249CTO dmi.product.version: ThinkPad X201 dmi.sys.vendor: LENOVO modified.conffile..etc.cups.cupsd.conf: [modified] modified.conffile..etc.default.cups: [modified] mtime.conffile..etc.cups.cupsd.conf: 2011-08-09T08:12:10 mtime.conffile..etc.default.cups: 2010-09-25T01:44:40
2012-10-15 21:13:26 Steve Langasek tags amd64 apport-crash quantal verification-needed amd64 apport-crash quantal verification-done
2012-10-16 10:46:15 Launchpad Janitor cups (Ubuntu): status Fix Committed Fix Released
2013-01-12 22:44:51 Launchpad Janitor branch linked lp:debian/experimental/cups
2013-01-13 23:19:12 Launchpad Janitor branch linked lp:ubuntu/cups