Activity log for bug #1909818

Date Who What changed Old value New value Message
2021-01-01 16:23:30 Boris Rybalkin bug added bug
2021-01-01 16:29:41 Boris Rybalkin description I have a "Brother DCP 9020 CDW" network printer. Most of the time it is working fine, but sometimes I cannot print and I get this message in any app (Firefox, Document Viewer): "No suitable destination host found by cups-browsed" Then I restart printer and I get a second entry in printer list: 1. Brother-DCP-9020CDW which says "Getting printer information ..." and print button disabled 2. Brother_DCP_9020CDW which says "No suitable destination host found by cups-browsed" and print button enabled but all print jobs are paused. Then I reboot my PC and things get back to normal. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: cups-browsed 1.28.5-0ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-33.36-generic 5.8.17 Uname: Linux 5.8.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu50.3 Architecture: amd64 CasperMD5CheckResult: skip CupsErrorLog: E [01/Jan/2021:16:05:51 +0000] [Job 1] No suitable destination host found by cups-browsed. E [01/Jan/2021:16:05:51 +0000] [Job 1] Job held for 300 seconds since it could not be sent. E [01/Jan/2021:16:10:52 +0000] [Job 1] No suitable destination host found by cups-browsed. E [01/Jan/2021:16:10:52 +0000] [Job 1] Job held for 300 seconds since it could not be sent. CurrentDesktop: ubuntu:GNOME Date: Fri Jan 1 16:13:14 2021 InstallationDate: Installed on 2020-12-15 (16 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) Lpstat: device for Brother_DCP_9020CDW: implicitclass://Brother_DCP_9020CDW/ MachineType: Micro-Star International Co., Ltd. MS-7B89 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother_DCP_9020CDW.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother_DCP_9020CDW.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-33-generic root=UUID=2426cc97-af0d-4826-80aa-a05ec1ef1e8e ro quiet splash vt.handoff=7 SourcePackage: cups-filters UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/21/2020 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2.70 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B450M MORTAR MAX (MS-7B89) dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.70:bd04/21/2020:br5.14:svnMicro-StarInternationalCo.,Ltd.:pnMS-7B89:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MMORTARMAX(MS-7B89):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7B89 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. I have a "Brother DCP 9020 CDW" network printer. Most of the time it is working fine, but sometimes I cannot print and I get this message in any app (Firefox, Document Viewer): "No suitable destination host found by cups-browsed" Then I restart printer and I get a second entry in printer list: 1. Brother-DCP-9020CDW which says "Getting printer information ..." and print button disabled 2. Brother_DCP_9020CDW which says "No suitable destination host found by cups-browsed" and print button enabled but all print jobs are paused. Then I reboot my PC and then restart printer and then things get back to normal. ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: cups-browsed 1.28.5-0ubuntu1 ProcVersionSignature: Ubuntu 5.8.0-33.36-generic 5.8.17 Uname: Linux 5.8.0-33-generic x86_64 ApportVersion: 2.20.11-0ubuntu50.3 Architecture: amd64 CasperMD5CheckResult: skip CupsErrorLog:  E [01/Jan/2021:16:05:51 +0000] [Job 1] No suitable destination host found by cups-browsed.  E [01/Jan/2021:16:05:51 +0000] [Job 1] Job held for 300 seconds since it could not be sent.  E [01/Jan/2021:16:10:52 +0000] [Job 1] No suitable destination host found by cups-browsed.  E [01/Jan/2021:16:10:52 +0000] [Job 1] Job held for 300 seconds since it could not be sent. CurrentDesktop: ubuntu:GNOME Date: Fri Jan 1 16:13:14 2021 InstallationDate: Installed on 2020-12-15 (16 days ago) InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022) Lpstat: device for Brother_DCP_9020CDW: implicitclass://Brother_DCP_9020CDW/ MachineType: Micro-Star International Co., Ltd. MS-7B89 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother_DCP_9020CDW.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother_DCP_9020CDW.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-33-generic root=UUID=2426cc97-af0d-4826-80aa-a05ec1ef1e8e ro quiet splash vt.handoff=7 SourcePackage: cups-filters UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/21/2020 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 2.70 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: B450M MORTAR MAX (MS-7B89) dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: 1.0 dmi.chassis.asset.tag: To be filled by O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2.70:bd04/21/2020:br5.14:svnMicro-StarInternationalCo.,Ltd.:pnMS-7B89:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB450MMORTARMAX(MS-7B89):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7B89 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 1.0 dmi.sys.vendor: Micro-Star International Co., Ltd.