Ubuntu autodetected network printer prints garbage (Xerox WorkCentre 3125)

Bug #1905099 reported by Norse
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups-filters (Ubuntu)
New
Undecided
Unassigned

Bug Description

Guessing at the filters package based on the routing info on the Apple CUPS bug filing page

I have a Xerox WorkCentre 3125, and it works fine with the other machines in the house and has worked fine on prior versions of Ubuntu.

On Ubuntu 20, it's autodetected and installed... but if I try to print anything, a few hundred pages of garbage fly out of the printer.

It turns out that this is a driverless setup over IP (Wifi), and it defaults to compressed transmission.

If I set job options to add "compressed" with value "none" in the additional printer options, I can at least get most things printed (there are some other bugs preventing images from printing)

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups-filters 1.27.4-1
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 20 14:54:11 2020
InstallationDate: Installed on 2020-06-22 (151 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lpstat:
 device for Xerox_WorkCentre_3215_XRX9C934E4424F5_: implicitclass://Xerox_WorkCentre_3215_XRX9C934E4424F5_/
 device for <email address hidden>: implicitclass://Xerox_WorkCentre_3215_XRX9C934E4424F5_%40XRX9C934E4424F5.local/?compression=none
MachineType: ASUS System Product Name
Papersize: letter
PpdFiles:
 Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Xerox_WorkCentre_3215_XRX9C934E4424F5_.ppd', '/<email address hidden>'] failed with exit code 2: grep: /etc/cups/ppd/Xerox_WorkCentre_3215_XRX9C934E4424F5_.ppd: Permission denied
 grep: /<email address hidden>: Permission denied
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic root=UUID=371a7d17-a8f5-4f9a-99d2-176bfd7a9925 ro quiet splash vt.handoff=7
SourcePackage: cups-filters
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/01/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0805
dmi.board.asset.tag: Default string
dmi.board.name: TUF GAMING B550M-PLUS (WI-FI)
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0805:bd07/01/2020:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFGAMINGB550M-PLUS(WI-FI):rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

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Norse (norse-dog) wrote :
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