[RV250] thinkpad t40 with ati radeon rv 250 (M 9000) freezes - needs blacklisted in compiz

Bug #374780 reported by Manuel Carro
46
This bug affects 6 people
Affects Status Importance Assigned to Milestone
compiz (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Binary package hint: xserver-xorg-video-radeon

After upgrading to Jaunty I am experiencing random freezes. I am assigning it to the xorg radeon driver because when it happens I am not doing anything else but scrolling, swapping windows or desktops, and other similar stuff.
The (default) xorg.conf using the EXA architecture is too slow for a normal usage (even w.o. compiz, which I am not interested in), so I tried EXA with "greedy" migration heuristics and XAA - with the same result: the system eventually locks itself up.

It is interesting that after this freeze I cannot just reboot: I have to shut down the computer, remove the power cable and batteries, plug everything again, and then I can start. Otherwise it just does not even reach the GRUB menu. (If you are going to tell me I need a new laptop - yes I agree; I am selecting one, but in the meantime this is what I have!)

I am running Ubuntu 9.04 with kernel 2.6.28-12-generic #43-Ubuntu. The radeon driver version is

xserver-xorg-video-radeon:
  Installed: 1:6.12.1-0ubuntu2
  Candidate: 1:6.12.1-0ubuntu2
  Version table:
 *** 1:6.12.1-0ubuntu2 0
        500 http://archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

and lspci -vvnn is attached.

[lspci]
00:00.0 Host bridge [0600]: Intel Corporation 82855PM Processor to I/O Controller [8086:3340] (rev 03)
     Subsystem: IBM Device [1014:0529]
01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon RV250 [Mobility FireGL 9000] [1002:4c66] (rev 02)
     Subsystem: IBM Device [1014:0531]

Tags: freeze jaunty
Revision history for this message
Manuel Carro (mcarro) wrote :
Revision history for this message
Martin Olsson (mnemo) wrote :

@Manuel, can you please run the following command:
apport-collect 374780
(this command will attach detailed information about your graphics card and log files etc to this bug report)

Also, tell me this; does you computer freeze every time you visit the website http://mundoplus.tv/ ??

Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Incomplete
tags: added: freeze
summary: - thinkpad t40 with ati radeon rv 250 (M 9000) freezes
+ [RV250] thinkpad t40 with ati radeon rv 250 (M 9000) freezes
Revision history for this message
Manuel Carro (mcarro) wrote : apport-collect data

Architecture: i386
DistroRelease: Ubuntu 9.04
Package: xserver-xorg-video-ati 1:6.12.1-0ubuntu2
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersion: Linux version 2.6.28-12-generic (buildd@rothera) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #43-Ubuntu SMP Fri May 1 19:27:06 UTC 2009
Uname: Linux 2.6.28-12-generic i686
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin plugdev pulse pulse-access pulse-rt scanner tape users vboxusers video
xkbcomp:

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Manuel Carro (mcarro) wrote :
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Manuel Carro (mcarro) wrote :
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Manuel Carro (mcarro) wrote :
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Manuel Carro (mcarro) wrote :
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Manuel Carro (mcarro) wrote :
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Manuel Carro (mcarro) wrote :
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Manuel Carro (mcarro) wrote :
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Manuel Carro (mcarro) wrote :
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traxtermaster (jasonmougeot) wrote : Re: [RV250] thinkpad t40 with ati radeon rv 250 (M 9000) freezes

I have a thinnkpad t40 with radeon M7000 and same problem will radomly freeze and i need to turn it of remove ac and battery to get it to start to Grub and some times i need to reboot 2-3 times before being able to get the desktop. i tried the noapic and apic=off as kernel parameters and still freezes.

if theres need for testing i will help

Revision history for this message
Manuel Carro (mcarro) wrote :

>> does you computer freeze every time you visit the website http://mundoplus.tv/ ??

Just visited it; no, it does not. Scrolling is somewhat slow, but it did not freeze.

Martin Olsson (mnemo)
Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
traxtermaster (jasonmougeot) wrote :

mine seems to freeze up when i open rythymbox or scroling web pages like this bug page froze twice on me. i have to use my windows machine to write

Bryce Harrington (bryce)
description: updated
Revision history for this message
Bryce Harrington (bryce) wrote :

Do you have an AGP system? If so, does it help if you try some different AGPMode values? (1,2,4,8)
Please check https://wiki.ubuntu.com/X/Quirks#ATI%20AGP%20Mode%20Quirk and report back if it helps.

Also, if you can, please check if you can reproduce this on Ubuntu Karmic. LiveCD's of the alpha-3 release are available from http://cdimages.ubuntu.com/

Bryce Harrington (bryce)
tags: added: jaunty
Revision history for this message
Bryce Harrington (bryce) wrote :

[This is an automatic notification.]

A new version of the -ati driver is now available in Karmic.

This is a significant update to -ati which brings in kernel mode-setting
(currently disabled) and scores of fixes for DRI2, EXA, etc.

I've posted the new version of this driver to the following PPA,
would you mind testing it and seeing if it resolves the bug you
reported?

  https://edge.launchpad.net/~bryceharrington/+archive/ppa/+sourcepub/709908/+listing-archive-extra

If you're not running this release of Ubuntu, you can try booting the Karmic
LiveCD and loading the PPA onto it, and then log out/in to restart X.
ISOs are available at http://cdimages.ubuntu.com/releases/

After testing Karmic, report back here whether it's still an issue or not,
and if it is please post a fresh Xorg.0.log and 'dmesg' output.

Note there could be new bugs... please file these as new reports using
the command 'ubuntu-bug xorg'.

Changed in xserver-xorg-video-ati (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Martin Spacek (mspacek) wrote :

I have an IBM Thinkpad T41 with an ATI Radeon Mobility 9000 (rv 250). I can't say I've noticed this problem in Ubuntu 9.04, but I just tried booting from the 9.10 alpha5 karmic livecd (off a USB stick), and the system always locks up within a minute or so of booting. I noticed a little bit of video corruption in a couple of spots on the screen. I don't even have enough time to run dmesg. I just tried looking on the usb stick, and even though user settings should be getting saved to it, I don't see any copy of Xorg*.log anywhere. Or for that matter, any normal looking linux filesystem.

It's possible this lockup is due to my hard drive setup: I have a grey market ultrabay adapter which converts SATA signals to IDE. I have a SATA drive in there, plus I also have a normal IDE drive in the normal drive slot.

That said, in the first 30 sec after booting from the usb stick, I've noticed that gnome seems much more responsive than before, even with compiz enabled (which is the default). This is very exciting! Keep up the good work!

Revision history for this message
Martin Spacek (mspacek) wrote :

By the way, my 14" LCD is 1400x1050. The extra resolution has caused issues in the past, at least with compiz.

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penguin (teleguitar) wrote :

I also have a Thinkpad T41 with the same video specs: ATI Radeon Mobility 9000 etc. I tried LiveCD, Karmic, Alpha 6, with same result as everyone else reporting above. System lockup which requires power off/power on. Keyboard is unresponsive. I posted my version of the bug, in the wrong section, I guess. Sorry about that.

I find that the lockup always occurs (instantly) when trying to load Firefox and also it happened when Synaptic was started and I tried to resize the window.

Revision history for this message
Martin Spacek (mspacek) wrote :

I discovered that if I turn off compiz (set fancy effects to None) within about 30 sec of booting up from the LiveCD, everything becomes completely stable, and any screen corruption disappears. This means that I can post results from Xorg.0.log and 'dmesg'. Hopefully those will be relevant to the problem even with compiz disabled. I'll try and post them later today.

Revision history for this message
Martin Spacek (mspacek) wrote :

Here are Xorg.0.log and dmesg after booting into karmic alpha6 off the livecd (on a USB stick) and immediately disabling compiz. The system hard locks within a minute if compiz is left enabled. After disabling it, if I then go to re-enable it, the system hard locks almost immediately.

Revision history for this message
Martin Spacek (mspacek) wrote :
Martin Spacek (mspacek)
Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Alisdair Tullo (alisdair) wrote :

I tested the 9.10 (Karmic) Release Candidate as a Live CD on my ThinkPad T42 (which was running Ubuntu 8.10 with no problems).

The desktop startup noise plays, and the panels appear with no icons. The desktop background has not loaded. At this point the display freezes, including the mouse pointer, and the machine is unresponsive to anything but a hard reset.

I tested this twice more in case it was a random glitch, and the same symptoms appeared.

I tried booting using a 9.04 Live CD and did not encounter the problem.

Revision history for this message
Martin Spacek (mspacek) wrote :

I just did a full update of my karmic installation on my Thinkpad T41. Turning on compiz *still* causes screen corruption, with full system lockup soon after. I also just tried booting from the karmic release candidate live cd (off of USB), which still defaults to having compiz turned on. Again, I get screen corruption, followed by a full system lockup soon after. This is embarrassing. We're 7 days aways from the final release, and this is still happening.

Compiz needs to default to off until this is fixed. Affected systems are probably any with the low-end Radeon RV250 chipset (== Mobility 9000) or less. It would probably be safest to include systems with Mobility 9200 chipsets as well. This needs to happen now!

There's no need for compiz on these systems anyway - graphics are wonderfully fast with it turned off - finally on the order of Windows XP fast. We can turn an absolutely critical bug into a great enhancement for these older laptops. What does it take to get this done?

Changed in xserver-xorg-video-ati (Ubuntu):
assignee: nobody → Bryce Harrington (bryceharrington)
Revision history for this message
Martin Spacek (mspacek) wrote :

Bryce, I've assigned this to you just to get some attention on this. I have absolutely no idea who should really be addressing this. Please reassign if I've done this inappropriately.

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Martin Spacek (mspacek) wrote :

Can someone with the proper rights please set the importance for this to critical?

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Hoosteen (nitsujnella) wrote :

I am having the same problem on my T40 using the ATI Radeon Mobility M7 LW [Radeon Mobility 7500]

Revision history for this message
Hoosteen (nitsujnella) wrote :

I am running Karmic Koala by the way.

Revision history for this message
Bryce Harrington (bryce) wrote :

Compiz actually manages the blacklist here. I think there is already a bug report for blacklisting older ati cards, but just setting to compiz for their review for now.

summary: - [RV250] thinkpad t40 with ati radeon rv 250 (M 9000) freezes
+ [RV250] thinkpad t40 with ati radeon rv 250 (M 9000) freezes - needs
+ blacklisted in compiz
affects: xserver-xorg-video-ati (Ubuntu) → compiz (Ubuntu)
Changed in compiz (Ubuntu):
assignee: Bryce Harrington (bryceharrington) → nobody
status: Confirmed → Triaged
Revision history for this message
Bryce Harrington (bryce) wrote :
Revision history for this message
Martin Spacek (mspacek) wrote :

Compiz seems to work for me now in Lucid, although I leave it off since it's slow. Anyone else find the same? Maybe this should be closed now?

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jhfhlkjlj (fdsuufijjejejejej-deactivatedaccount) wrote :

Closing, as this is fixed per comment 31 and pre-lucid is EOL.

Changed in compiz (Ubuntu):
status: Triaged → Incomplete
status: Incomplete → Fix Released
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