Primary screen not listed in Gnome color manager

Bug #1514990 reported by Francisco Cribari
22
This bug affects 5 people
Affects Status Importance Assigned to Milestone
colord (Ubuntu)
Confirmed
High
Unassigned

Bug Description

I am running Ubuntu Gnome 15.10 64 bit, kernel 4.2.0-18, Gnome 3.16, colord 1.2.11 (fresh install). My computer's primary screen is not listed in the Gnome color manager. It only lists my printers. colormgr get-devices only return a list of my printers as well. A screenshot can be viewed at

https://dl.dropboxusercontent.com/u/2171814/gnome-color-manager.png

cribari@darwin3:~$ colormgr get-devices
Object Path: /org/freedesktop/ColorManager/devices/cups_HP_LaserJet_P3010_Series
Owner: root
Created: novembro 10 2015, 06:24:46
Modified: novembro 10 2015, 06:24:46
Type: printer
Enabled: Yes
Embedded: No
Model: HP LaserJet P3010 Series
Vendor: Hewlett Packard
Serial: BRBHB6F720
Format: ColorSpace.MediaType.Resolution
Scope: temp
Colorspace: gray
Device ID: cups-HP-LaserJet-P3010-Series
Profile 1: HP-LaserJet-P3010-Series-Gray..
Metadata: OwnerCmdline=/usr/sbin/cupsd -l

Object Path: /org/freedesktop/ColorManager/devices/cups_HP_LaserJet_Professional_P1606dn
Owner: root
Created: novembro 10 2015, 06:24:46
Modified: novembro 10 2015, 06:24:46
Type: printer
Enabled: Yes
Embedded: No
Model: HP LaserJet Pro P1606dn
Vendor: Hewlett Packard
Serial: 000000000RL136FTPR1a
Format: ColorSpace.MediaType.Resolution
Scope: temp
Colorspace: gray
Device ID: cups-HP-LaserJet-Professional-P1606dn
Profile 1: HP-LaserJet-Professional-P1606dn-Gray..
Metadata: OwnerCmdline=/usr/sbin/cupsd -l
cribari@darwin3:~$ colormgr get-devices-by-kind display
cribari@darwin3:~$

Hardware: DELL XPS 13 (2013 model) notebook, Intel GPU.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: colord 1.2.11-0ubuntu2
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
Date: Tue Nov 10 17:01:18 2015
ExecutablePath: /usr/lib/colord/colord
InstallationDate: Installed on 2015-11-09 (1 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: colord
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Francisco Cribari (cribari) wrote :
Revision history for this message
Francisco Cribari (cribari) wrote :

Interestingly, my primary notebook (DELL XPS 13, 2015 model, Intel GPU) runs Fedora 22 (Gnome 3.16, gdm 3.16.3-1, colord 1.2.10-2, gnome-color-manager 3.16.0-1) and does not suffer from that problem. Screenshots:

Ubuntu Gnome 15.10, Gnome 3.16: https://dl.dropboxusercontent.com/u/2171814/gnome-color-manager.png

Fedora 22, Gnome 3.16: https://dl.dropboxusercontent.com/u/2171814/gnome-color-manager-2.png

Revision history for this message
Francisco Cribari (cribari) wrote :

The bug exists even when no proprietary drivers are used. Screenshot:

https://dl.dropboxusercontent.com/u/2171814/gnome-color-manager-3.png

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in colord (Ubuntu):
status: New → Confirmed
Revision history for this message
Tyson Tan (tysontan) wrote :

I can confirm this bug from Ubuntu Gnome 15.10, after all newest packages installed. This did not happened in 14.04.x and 15.04.

Revision history for this message
Tyson Tan (tysontan) wrote :

There is a terminal command:

colormgr get-devices

I wonder it list anything on 15.10.

Revision history for this message
Francisco Cribari (cribari) wrote :

colormgr get-devices only lists my printers, i.e., it does not list my primary screen.

cribari@darwin3:~$ colormgr get-devices
Object Path: /org/freedesktop/ColorManager/devices/cups_HP_LaserJet_P3010_Series
Owner: root
Created: novembro 12 2015, 04:10:57
Modified: novembro 12 2015, 04:10:57
Type: printer
Enabled: Yes
Embedded: No
Model: HP LaserJet P3010 Series
Vendor: Hewlett Packard
Serial: BRBHB6F720
Format: ColorSpace.MediaType.Resolution
Scope: temp
Colorspace: gray
Device ID: cups-HP-LaserJet-P3010-Series
Profile 1: HP-LaserJet-P3010-Series-Gray..
Metadata: OwnerCmdline=/usr/sbin/cupsd -l

Object Path: /org/freedesktop/ColorManager/devices/cups_HP_LaserJet_Professional_P1606dn
Owner: root
Created: novembro 12 2015, 04:10:57
Modified: novembro 12 2015, 04:10:57
Type: printer
Enabled: Yes
Embedded: No
Model: HP LaserJet Pro P1606dn
Vendor: Hewlett Packard
Serial: 000000000RL136FTPR1a
Format: ColorSpace.MediaType.Resolution
Scope: temp
Colorspace: gray
Device ID: cups-HP-LaserJet-Professional-P1606dn
Profile 1: HP-LaserJet-Professional-P1606dn-Gray..
Metadata: OwnerCmdline=/usr/sbin/cupsd -l
cribari@darwin3:~$

Revision history for this message
Tyson Tan (tysontan) wrote :

I dicovered that "sudo colormgr get-devices" listed my devices, while "colormgr get-devices" does not. Is this a privilege issue?

Revision history for this message
Tyson Tan (tysontan) wrote :

I upgraded to colord 1.2.12-1ubuntu1 from Xenial and this issue is solved after that.

Changed in colord (Ubuntu):
importance: Undecided → High
Revision history for this message
Francisco Cribari (cribari) wrote :

I am now running kernel 4.2.0-23. The problem remains.

Revision history for this message
Dimitrios Psychogios (jinxos) wrote :

I'm seeing the same on a freshly installed system. I'm seeing the same as Tyson in #8, where I can get all the attached devices as root but not as my user:

non-root:
jinxos@XeistIII:~$ colormgr get-devices
Object Path: /org/freedesktop/ColorManager/devices/cups_Pixma
Owner: root
Created: January 23 2016, 07:31:20 PM
Modified: January 23 2016, 07:31:20 PM
Type: printer
Enabled: Yes
Embedded: No
Model: Canon MG6200 series
Vendor: Canon
Serial: cnijnet:/2C-9E-FC-8E-08-40
Format: ColorModel.MediaType.Resolution
Scope: temp
Colorspace: rgb
Device ID: cups-Pixma
Profile 1: Pixma-RGB..
Profile 2: Pixma-Gray..
Metadata: OwnerCmdline=/usr/sbin/cupsd -l

root:
jinxos@XeistIII:~$ sudo colormgr get-devices
[sudo] password for jinxos:
Object Path: /org/freedesktop/ColorManager/devices/xrandr_Hewlett_Packard_HP_Z27x_CNK5330BRZ_gdm_120
Owner: gdm
Created: January 23 2016, 05:56:15 PM
Modified: January 23 2016, 10:43:19 PM
Type: display
Enabled: Yes
Embedded: No
Model: HP Z27x
Vendor: Hewlett Packard
Serial: CNK5330BRZ
Seat: seat0
Scope: temp
Colorspace: rgb
Device ID: xrandr-Hewlett Packard-HP Z27x-CNK5330BRZ
Profile 1: icc-ecaa5c83fd2db8999f63cfa4f7478f00
               /home/jinxos/.local/share/icc/HP Z27x #1 2016-01-23 22-35 D6500 2.2 M-S XYZLUT+MTX.icc
Profile 2: icc-73c6ec25ff27e989e48440e4e149c742
               /home/jinxos/.local/share/icc/edid-fb6327973b44c6bc9a4e23a17ac98bb7.icc
Profile 3: icc-048a08b1c7a050523f138845412ce054
               /var/lib/gdm/.local/share/icc/edid-fb6327973b44c6bc9a4e23a17ac98bb7.icc
Metadata: XRANDR_name=DP-2
Metadata: OutputPriority=primary
Metadata: OwnerCmdline=/usr/lib/gnome-settings-daemon/gnome-settings-daemon
Metadata: OutputEdidMd5=fb6327973b44c6bc9a4e23a17ac98bb7

Object Path: /org/freedesktop/ColorManager/devices/cups_Pixma
Owner: root
Created: January 23 2016, 07:31:20 PM
Modified: January 23 2016, 07:31:20 PM
Type: printer
Enabled: Yes
Embedded: No
Model: Canon MG6200 series
Vendor: Canon
Serial: cnijnet:/2C-9E-FC-8E-08-40
Format: ColorModel.MediaType.Resolution
Scope: temp
Colorspace: rgb
Device ID: cups-Pixma
Profile 1: Pixma-RGB..
Profile 2: Pixma-Gray..
Metadata: OwnerCmdline=/usr/sbin/cupsd -l

Object Path: /org/freedesktop/ColorManager/devices/sane_Canon_PIXMA_MG6200
Owner: colord
Created: January 23 2016, 07:31:47 PM
Modified: January 23 2016, 07:31:47 PM
Type: scanner
Enabled: Yes
Embedded: No
Model: Canon PIXMA MG6200
Vendor: CANON
Serial: pixma:MG6200_192.168.1.107
Scope: normal
Colorspace: rgb
Device ID: sane-Canon PIXMA MG6200

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