acroread

Bug #1279560 reported by RBStanfield
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
colord (Ubuntu)
New
Undecided
Unassigned

Bug Description

when I try to invoke <acroread> I get the message

/opt/Adobe/Reader9/Reader/intellinux/bin/acroread: error while loading shared libraries: libxml2.so.2: cannot open shared object file: No such file or directory

When I try to find the library, there are a multitude of libxml2.so.2 libraries available, but none specific to Ubuntu or debian -> https://packages.debian.org.

What do you have for Adobe reader packages?

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: colord 0.1.16-2ubuntu0.1
ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
Uname: Linux 3.2.0-58-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Wed Feb 12 17:37:47 2014
DuplicateSignature: package:colord:0.1.16-2ubuntu0.1:subprocess installed post-installation script returned error exit status 1
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027.1)
MarkForUpload: True
SourcePackage: colord
Title: package colord 0.1.16-2ubuntu0.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to precise on 2014-01-29 (14 days ago)

Revision history for this message
RBStanfield (stanassc) wrote :
tags: removed: need-duplicate-check
Revision history for this message
John Kim (kotux) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

Revision history for this message
RBStanfield (stanassc) wrote : Re: [Bug 1279560] Re: acroread
Download full text (3.4 KiB)

Sir,

I performed the following:

root@stanassc:/usr/src/AdobeReader# ./INSTALL
This installation requires 136 MB of free disk space.

Enter installation directory for Adobe Reader 9.5.5 [/opt]

Previous installation of Adobe Reader found in "/opt":
 "/opt/Adobe/Reader9/Reader/intellinux/bin/acroread"

Continue installation? [y]
/opt

Installing platform independent files ... Done
Installing platform dependent files ... Done
Setting up libraries ... Done
Setting up desktop and menu icons ... Done
Setting up the browser plugin ... Done

root@stanassc:/usr/src/AdobeReader# acroread
/opt/Adobe/Reader9/Reader/intellinux/bin/acroread: error while loading
shared libraries: libxml2.so.2: cannot open shared object file: No such
file or directory
root@stanassc:/usr/src/AdobeReader#

root@stanassc:/opt/Adobe/Reader9/Reader/intellinux/bin# ./acroread
./acroread: error while loading shared libraries: libBIB.so: cannot open
shared object file: No such file or directory

Bob Stanfield
29 Ledge Ln
Pipersville, PA 18947
V 610-294-9884

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Unfortunately, we cannot work on this bug because your
> description didn't include enough information. You may find it helpful
> to read "How to report bugs effectively"
> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
> if you would then provide a more complete description of the problem.
>
> We have instructions on debugging some types of problems at
> http://wiki.ubuntu.com/DebuggingProcedures
>
> At a minimum, we need:
> 1. the specific steps or actions you took that caused you to encounter the
> problem,
> 2. the behavior you expected, and
> 3. the behavior you actually encountered (in as much detail as possible).
> Thanks!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1279560
>
> Title:
> acroread
>
> Status in “colord” package in Ubuntu:
> New
>
> Bug description:
> when I try to invoke <acroread> I get the message
>
> /opt/Adobe/Reader9/Reader/intellinux/bin/acroread: error while loading
> shared libraries: libxml2.so.2: cannot open shared object file: No
> such file or directory
>
> When I try to find the library, there are a multitude of libxml2.so.2
> libraries available, but none specific to Ubuntu or debian ->
> https://packages.debian.org.
>
> What do you have for Adobe reader packages?
>
> ProblemType: Package
> DistroRelease: Ubuntu 12.04
> Package: colord 0.1.16-2ubuntu0.1
> ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
> Uname: Linux 3.2.0-58-generic x86_64
> NonfreeKernelModules: nvidia
> ApportVersion: 2.0.1-0ubuntu17.6
> Architecture: amd64
> Date: Wed Feb 12 17:37:47 2014
> DuplicateSignature: package:colord:0.1.16-2ubuntu0.1:subprocess
> installed post-installation script returned error exit status 1
> ErrorMessage: subprocess installed post-installation script returned
> error exit status 1
> InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64
> (20091027.1)
> MarkForUpload: True
> SourcePackage: colord
> Title: package colord 0.1.16-2ub...

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