Ubuntu
clamav package

freshclam ERROR: Database load killed by signal 11

Bug #820896 reported by Rudi Huber
This bug report is a duplicate of:  Bug #766519: freshclam crashed with SIGSEGV. Edit Remove
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
clamav (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Version Ubuntu: Ubuntu 10.04.3 LTS
Version ClamAV: ClamAV 0.96.5/13400/

/var/lib/clamav# freshclam
ClamAV update process started at Thu Aug 4 14:15:59 2011
main.cvd is up to date (version: 53, sigs: 846214, f-level: 53, builder: sven)
daily.cld is up to date (version: 13400, sigs: 169438, f-level: 60, builder: ccordes)
WARNING: Current functionality level = 58, recommended = 60
Please check if ClamAV tools are linked against the proper version of libclamav
DON'T PANIC! Read http://www.clamav.net/support/faq
Downloading bytecode.cvd [100%]
[LibClamAV] ***********************************************************
[LibClamAV] *** This version of the ClamAV engine is outdated. ***
[LibClamAV] *** DON'T PANIC! Read http://www.clamav.net/support/faq ***
[LibClamAV] ***********************************************************
ERROR: Database load killed by signal 11
ERROR: Failed to load new database: No viruses detected

Update Virus Database ends in an Error.

See original description
Rudi Huber (badphoenix)
description: updated
Revision history for this message
brett trotter (brett+launchpad) wrote :

root@mail1:~# cat /etc/*-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=10.04
DISTRIB_CODENAME=lucid
DISTRIB_DESCRIPTION="Ubuntu 10.04.3 LTS"
root@mail1:~# dpkg -l | grep clam
ii clamav 0.96.5+dfsg-1ubuntu1.10.04.2 anti-virus utility for Unix - command-line i
ii clamav-base 0.96.5+dfsg-1ubuntu1.10.04.2 anti-virus utility for Unix - base package
ii clamav-daemon 0.96.5+dfsg-1ubuntu1.10.04.2 anti-virus utility for Unix - scanner daemon
ii clamav-freshclam 0.96.5+dfsg-1ubuntu1.10.04.2 anti-virus utility for Unix - virus database
ii libclamav6 0.96.5+dfsg-1ubuntu1.10.04.2 anti-virus utility for Unix - library
root@mail1:~# freshclam
ClamAV update process started at Fri Aug 5 06:46:05 2011
main.cvd is up to date (version: 53, sigs: 846214, f-level: 53, builder: sven)
daily.cvd is up to date (version: 13403, sigs: 169762, f-level: 60, builder: guitar)
WARNING: Current functionality level = 58, recommended = 60
Please check if ClamAV tools are linked against the proper version of libclamav
DON'T PANIC! Read http://www.clamav.net/support/faq
bytecode.cvd is up to date (version: 144, sigs: 41, f-level: 60, builder: edwin)
WARNING: Current functionality level = 58, recommended = 60
Please check if ClamAV tools are linked against the proper version of libclamav
DON'T PANIC! Read http://www.clamav.net/support/faq
root@mail1:~# uname -a
Linux mail1 2.6.32-33-server #71-Ubuntu SMP Wed Jul 20 17:42:25 UTC 2011 x86_64 GNU/Linux

Launchpad Janitor (janitor)
Changed in clamav (Ubuntu):
status: New → Confirmed
Revision history for this message
Imre Gergely (cemc) wrote :

How is this confirmed?

Rudi Huber (badphoenix), can you reproduce this crash? I just installed clamav on a 10.04, and ran freshclam and I don't get this at all.

Changed in clamav (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Török Edwin (edwintorok) wrote : Re: [Bug 820896] Re: freshclam ERROR: Database load killed by signal 11

On 08/15/2011 06:39 PM, Imre Gergely wrote:
> How is this confirmed?
>
> Rudi Huber (badphoenix), can you reproduce this crash? I just installed
> clamav on a 10.04, and ran freshclam and I don't get this at all.

You need to have an Intel Core i7 CPU with AVX extensions, i.e. Sandy Bridge I think.

--Edwin

Revision history for this message
Imre Gergely (cemc) wrote :

Is this a duplicate of bug #766519 then?

Revision history for this message
Török Edwin (edwintorok) wrote :

On 08/15/2011 07:08 PM, Imre Gergely wrote:
> Is this a duplicate of bug #766519 then?
>

When you see a SIGSEGV right after updating bytecode.cvd, then yes very likely it is that same bug
(thats fixed in 97.1 and 97.2).

Might be a good idea if the bug reporter could test the PPA package and confirm that it fixes the bug.

--Edwin

Revision history for this message
Rudi Huber (badphoenix) wrote :

Yes, the actual PPA package would resolve the error.

When I run the command "catchsegv freshclam" i got also the following output:

:~#catchsegv freshclam
ClamAV update process started at Tue Aug 16 09:14:49 2011
main.cvd is up to date (version: 53, sigs: 846214, f-level: 53, builder: sven)
daily.cld is up to date (version: 13443, sigs: 174075, f-level: 60, builder: ccordes)
WARNING: Current functionality level = 58, recommended = 60
Please check if ClamAV tools are linked against the proper version of libclamav
DON'T PANIC! Read http://www.clamav.net/support/faq
Downloading bytecode.cvd [100%]
[LibClamAV] ***********************************************************
[LibClamAV] *** This version of the ClamAV engine is outdated. ***
[LibClamAV] *** DON'T PANIC! Read http://www.clamav.net/support/faq ***
[LibClamAV] ***********************************************************
ERROR: During database load : *** Segmentation fault [...] ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0 [vsyscall]
ERROR: Database load killed by signal 11
ERROR: Failed to load new database: No viruses detected

but my Cpu is a Intel Core i5

~# cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 42
model name : Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz
stepping : 7
cpu MHz : 1600.000
cache size : 6144 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 4
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx lahf_lm ida arat tpr_shadow vnmi flexpriority ept vpid
bogomips : 4989.24
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 42
model name : Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz
stepping : 7
cpu MHz : 1600.000
cache size : 6144 KB
physical id : 0
siblings : 4
core id : 1
cpu cores : 4
apicid : 2
initial apicid : 2
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx lahf_lm ida arat tpr_shadow vnmi flexpriority ept vpid
bogomips : 4988.67
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

Revision history for this message
Imre Gergely (cemc) wrote :

That i5 also has AVX extension (according to /proc/cpuinfo output), so this can be marked as duplicate for bug #766519). Please follow that bugreport from now on. A fix is on the way for 10.04.

Revision history for this message
Marcin Wilk (nicram) wrote :

Same problem here:
 # catchsegv freshclam
ClamAV update process started at Sat Mar 10 21:59:36 2012
WARNING: Your ClamAV installation is OUTDATED!
WARNING: Local version: 0.96.5 Recommended version: 0.97.3
DON'T PANIC! Read http://www.clamav.net/support/faq
main.cvd is up to date (version: 54, sigs: 1044387, f-level: 60, builder: sven)
daily.cld is up to date (version: 14627, sigs: 114302, f-level: 63, builder: guitar)
connect_error: getsockopt(SO_ERROR): fd=4 error=110: Connection timed out
Can't connect to port 80 of host db.local.clamav.net (IP: 188.40.42.237)
Downloading bytecode.cvd [100%]
[LibClamAV] ***********************************************************
[LibClamAV] *** This version of the ClamAV engine is outdated. ***
[LibClamAV] *** DON'T PANIC! Read http://www.clamav.net/support/faq ***
[LibClamAV] ***********************************************************
ERROR: During database load : *** Segmentation fault [...] ffffffffff600000-ffffffffff601000 r-xp 00000000 00:00 0 [vsyscall]
ERROR: Database load killed by signal 11
ERROR: Failed to load new database: No viruses detected

 cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 42
model name : Intel(R) Xeon(R) CPU E31245 @ 3.30GHz
stepping : 7
cpu MHz : 1600.000
cache size : 8192 KB
physical id : 0
siblings : 8
core id : 0
cpu cores : 4
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt aes xsave avx lahf_lm ida arat tpr_shadow vnmi flexpriority ept vpid
bogomips : 6600.23
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

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