1/4 screenshot issue in ubuntu cinnamon remix

[ayush]

hello, i am reporting 1/4 screenshot issue in ubuntu cinnamon remix in 20.4 & 21.04

my laptop is dell 14 7400 , i5 11gen , gpu intel gpu , i am not able to use mx350 gpu in my dell

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-25.27-generic 5.11.22
Uname: Linux 5.11.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu65.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: X-Cinnamon
Date: Fri Jul 30 11:47:16 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
DkmsStatus: nvidia, 470.57.02, 5.11.0-25-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
 Intel Corporation TigerLake GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
   Subsystem: Dell Iris Xe Graphics [1028:09d9]
   Subsystem: Dell GP107M [GeForce MX350] [1028:09d9]
InstallationDate: Installed on 2021-07-13 (16 days ago)
InstallationMedia: ubuntucinnamonremix "@BASECODENAME" (20210422)
MachineType: Dell Inc. Inspiron 7400
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.11.0-25-generic root=UUID=4afa5195-02a4-45d3-84e1-df9f5bade23a ro rootflags=subvol=@ quiet splash resume=UUID=1b62aa58-2234-4ada-bf43-f19e45ece46a vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/27/2020
dmi.bios.release: 1.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.2
dmi.board.name: 068X1V
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd10/27/2020:br1.3:svnDellInc.:pnInspiron7400:pvr:rvnDellInc.:rn068X1V:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 7400
dmi.product.sku: 09D9
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~21.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1

[Fantu (fantonifabio)]

hi, I don't use cinnamon remix but I use ubuntu 20.04 minimal install + cinnamon desktop environment and I don't see screenshot issue (I use gnome-screenshot and kazaam), can you explain better how to reproduce it? (I suppose can be related to specific graphic drivers/device/settings)

[ayush (4yush5663)]

press prt sc key in keyboard and screenshot capture , but screenshot will
be half
i installed kazam screen recorder in ubuntu cinnamon now even video have
this bug

On Mon, Aug 2, 2021 at 2:41 PM Fantu <email address hidden> wrote:

> hi, I don't use cinnamon remix but I use ubuntu 20.04 minimal install +
> cinnamon desktop environment and I don't see screenshot issue (I use
> gnome-screenshot and kazaam), can you explain better how to reproduce
> it? (I suppose can be related to specific graphic
> drivers/device/settings)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1938505
>
> Title:
> 1/4 screenshot issue in ubuntu cinnamon remix
>
> Status in cinnamon package in Ubuntu:
> New
>
> Bug description:
> hello, i am reporting 1/4 screenshot issue in ubuntu cinnamon remix in
> 20.4 & 21.04
>
> my laptop is dell 14 7400 , i5 11gen , gpu intel gpu , i am not able
> to use mx350 gpu in my dell
>
> ProblemType: Bug
> DistroRelease: Ubuntu 21.04
> Package: xorg 1:7.7+22ubuntu1
> ProcVersionSignature: Ubuntu 5.11.0-25.27-generic 5.11.22
> Uname: Linux 5.11.0-25-generic x86_64
> ApportVersion: 2.20.11-0ubuntu65.1
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CasperMD5CheckResult: unknown
> CompositorRunning: None
> CurrentDesktop: X-Cinnamon
> Date: Fri Jul 30 11:47:16 2021
> DistUpgraded: Fresh install
> DistroCodename: hirsute
> DistroVariant: ubuntu
> DkmsStatus: nvidia, 470.57.02, 5.11.0-25-generic, x86_64: installed
> ExtraDebuggingInterest: I just need to know a workaround
> GraphicsCard:
> Intel Corporation TigerLake GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
> (prog-if 00 [VGA controller])
> Subsystem: Dell Iris Xe Graphics [1028:09d9]
> Subsystem: Dell GP107M [GeForce MX350] [1028:09d9]
> InstallationDate: Installed on 2021-07-13 (16 days ago)
> InstallationMedia: ubuntucinnamonremix "@BASECODENAME" (20210422)
> MachineType: Dell Inc. Inspiron 7400
> ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.11.0-25-generic
> root=UUID=4afa5195-02a4-45d3-84e1-df9f5bade23a ro rootflags=subvol=@ quiet
> splash resume=UUID=1b62aa58-2234-4ada-bf43-f19e45ece46a vt.handoff=7
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 10/27/2020
> dmi.bios.release: 1.3
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.3.2
> dmi.board.name: 068X1V
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.3.2:bd10/27/2020:br1.3:svnDellInc.:pnInspiron7400:pvr:rvnDellInc.:rn068X1V:rvrA00:cvnDellInc.:ct10:cvr:
> dmi.product.family: Inspiron
> dmi.product.name: Inspiron 7400
> dmi.product.sku: 09D9
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.105-3~21.04.1
> version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1.1
> versi...