profile gets deleted on startup due to account "no longer allowed as the primary account"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
chromium-browser (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I had chromium installed via snap :
installed: 89.0.4389.72 (1506) 145MB -
This morning I ran chromium and got the following message
Your account (...) is no longer allowed as the primary account. Because this account is managed by (...), your bookmarks, history, passwords and other settings will be cleared from this device.
and, indeed, it was all gone. Impossible to synchronize to the account. I tried clearing ~/snap/chromium and ~/.config/chromium, but still could not restart synchronization.
Then I tried reverting :
$ snap revert chromium
chromium revenu à 88.0.4324.182
and things went working again : I can login to the account and the bookmarks/
I'm running Ubuntu 20.04.2 LTS
I tried updating to latest/edge channel
$ sudo snap refresh chromium --channel= latest/ edge
chromium (edge) 90.0.4421.5 par Canonical✓ mis à jour
Problem persists : I can't activate synchronization.
When I click on the "user" button (top right of the window, next to the vertical-dots menu) I see:
- a button to activate synchronization, when I'm on version 88.0.4324.182
- no such button on version 89 (stable) et 90 (edge)
about:/ /sync-internals shows "Disable Reasons" is "Not signed in". Here's the full report :
Thu Mar 04 2021 14:30:21 GMT+0100 (heure normale d’Europe centrale) error": [ stat_status" : "uninitialized", stat_status" : "uninitialized", stat_status" : "uninitialized", error_detected" : false,
"stat_ name": "Transport State",
"stat_ status" : "",
"stat_ value": "Disabled"
"stat_ name": "Disable Reasons",
"stat_ status" : "",
"stat_ value": "Not signed in"
"stat_ name": "Sync Feature Enabled",
"stat_ status" : "",
"stat_ value": false
"stat_ name": "Setup In Progress",
"stat_ status" : "",
"stat_ value": false
"stat_ name": "Auth Error",
"stat_ status" : "",
"stat_ value": "OK since browser startup" is_sensitive" : false,
"stat_ name": "Client Version",
"stat_ status" : "",
"stat_ value": "Chromium Linux 90.0.4421.5 (6bb0ebcc9bbf6a 347e4ed8f3dbc18 11ba39efbb2- refs/branch- heads/4421@ {#11}) unknown"
"stat_ name": "Server URL",
"stat_ status" : "",
"stat_ value": "https:/ /clients4. google. com/chrome- sync/dev" is_sensitive" : false,
"stat_ name": "Requested Token",
"stat_ status" : "",
"stat_ value": "n/a"
"stat_ name": "Received Token Response",
"stat_ status" : "",
"stat_ value": "n/a"
"stat_ name": "Last Token Request Result",
"stat_ status" : "",
"stat_ value": "OK"
"stat_ name": "Has Token",
"stat_ status" : "",
"stat_ value": false
"stat_ name": "Next Token Request",
"stat_ status" : "",
"stat_ value": "not scheduled" is_sensitive" : false,
"stat_ name": "Server Connection",
"stat_ status" : "",
"stat_ value": "not attempted"
"stat_ name": "Last Sy...
======
Status
======
{
"actionable_
{
"stat_name": "Error Type",
"
"stat_value": "Uninitialized"
},
{
"stat_name": "Action",
"
"stat_value": "Uninitialized"
},
{
"stat_name": "Error Description",
"
"stat_value": "Uninitialized"
}
],
"actionable_
"details": [
{
"data": [
{
},
{
},
{
},
{
},
{
}
],
"
"title": "Summary"
},
{
"data": [
{
},
{
}
],
"
"title": "Version Info"
},
{
"data": [
{
},
{
},
{
},
{
},
{
}
],
"
"title": "Credentials"
},
{
"data": [
{
},
{