chromium-browser fails to start, with message [...:ERROR:data_store_impl.cc(131)] Failed to open Data Reduction Proxy DB: 3

Bug #1814936 reported by Anthony Godshall
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
chromium-browser (Debian)
Incomplete
Undecided
Unassigned
chromium-browser (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

EDIT: upstream report at https://bugs.chromium.org/p/chromium/issues/detail?id=944295

ps shows chromium-browser processes are running, but no windows appear.

I've been able to correlate the message "[...:ERROR:data_store_impl.cc(131)] Failed to open Data Reduction Proxy DB: 3" with this failure mode.

Users are frustrated when it happens to them, and advice online is to delete your profile and reboot, which is suboptimal, because it removes all bookmarks, history, settings, etc. I have one user that gets this error almost daily, even after workstation swap, so I'm guessing there's a behavioral component as well.

I have confirmed that killing all chromium-browser processes and rolling back just $HOME/.config/chromium/Default/Preferences to the state it was before a prior successful start is enough to fix the issue when it happens to me.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: chromium-browser 71.0.3578.98-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: MATE
DRM.card0-DP-1:
 enabled: disabled
 dpms: Off
 status: disconnected
 edid-base64:
 modes:
DRM.card0-HDMI-A-1:
 enabled: enabled
 dpms: On
 status: connected
 edid-base64: AP///////wAGs6EyAQEBAQgcAQOARid46g8lqFRDliIaUFS/74BxT4GAgQCzAIFAlQCpQNHAVl4AoKCgKVAwIDUAuokhAAASAAAA/QAySx5aGAAKICAgICAgAAAA/ABWQTMyQVEKICAgICAgAAAA/wBKMkxNQVMwMDExOTQKARECAyXxSpAEAwEUEgUfBxMjCQcHgwEAAG0DDAAQADgxAAAAAAAAAjqAGHE4LUBYLEUAuokhAAAfVl4AoKCgKVAwIDUAuokhAAAeAR0AclHQHiBuKFUAuokhAAAf1QmAoCDgLRAIYCIAuokhCAgYAAAAAAAAAAAAAAAAAAAAAAAA9A==
 modes: 2560x1440 2560x1440 1920x1080 1920x1080 1920x1080i 1920x1080i 1920x1080 1920x1080i 1600x1200 1680x1050 1280x1024 1280x1024 1440x900 1280x960 1280x800 1152x864 1280x720 1280x720 1280x720 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 720x576 720x480 720x480 720x480i 720x480i 640x480 640x480 640x480 640x480 640x480 640x480 720x400
DRM.card0-HDMI-A-2:
 enabled: disabled
 dpms: Off
 status: disconnected
 edid-base64:
 modes:
Date: Wed Feb 6 08:45:01 2019
Desktop-Session:
 'mate'
 '/etc/xdg/xdg-mate:/etc/xdg'
 '/usr/share/mate:/usr/share/mate:/usr/local/share:/usr/share:/var/lib/snapd/desktop'
DetectedPlugins:

Env:
 'None'
 'None'
InstalledPlugins:

Load-Avg-1min: 3.04
Load-Processes-Running-Percent: 0.1%
MachineType: Shuttle Inc. DX30D
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-43-generic root=UUID=dc6e336f-c022-11e8-b65f-80ee73d362fb ro
SourcePackage: chromium-browser
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/15/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.02
dmi.board.asset.tag: Default string
dmi.board.name: FDX30
dmi.board.vendor: Shuttle Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.02:bd02/15/2017:svnShuttleInc.:pnDX30D:pvrV1.0:rvnShuttleInc.:rnFDX30:rvr1.0:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: D
dmi.product.name: DX30D
dmi.product.version: V1.0
dmi.sys.vendor: Shuttle Inc.
modified.conffile..etc.default.chromium-browser: [deleted]

Revision history for this message
Anthony Godshall (agodshall) wrote :
Revision history for this message
Anthony Godshall (agodshall) wrote :

I think the behavioral component may be to log the browser in to google.

People who ignore that and don't confuse logging browser in and logging into gmail seem to hit this less.

Revision history for this message
Anthony Godshall (agodshall) wrote :

I've narrowed down to $HOME/.config/chromium/Default/Preferences. When I
kill all the chromium-browser processes and restore that file to a prior
version, chromium-browser starts normally.

Revision history for this message
Anthony Godshall (agodshall) wrote :

Affects users on xenial and Debian stretch as well.

Revision history for this message
Olivier Tilloy (osomon) wrote :

Are there any extensions installed on those profiles that get corrupted?

Could you please file an upstream bug report at https://bugs.chromium.org/p/chromium/issues/list and share the link here?

Revision history for this message
Anthony Godshall (agodshall) wrote : Re: [Bug 1814936] Re: chromium-browser fails to start, with message [...:ERROR:data_store_impl.cc(131)] Failed to open Data Reduction Proxy DB: 3

On Wed, Mar 20, 2019 at 8:55 AM Olivier Tilloy
<email address hidden> wrote:
>
> Are there any extensions installed on those profiles that get corrupted?

No extensions.

> Could you please file an upstream bug report at
> https://bugs.chromium.org/p/chromium/issues/list and share the link
> here?

OK, I'll try to do that.

Revision history for this message
Anthony Godshall (agodshall) wrote :

> > Could you please file an upstream bug report at
> > https://bugs.chromium.org/p/chromium/issues/list and share the link
> > here?
>
> OK, I'll try to do that.

Um, that's a no-go. That appears to be for chromium the operating
system rather than the browser.

Tony

Revision history for this message
Anthony Godshall (agodshall) wrote :

OK, maybe here? But lots of those are Chrome browser, not chromium-browser.

https://bugs.chromium.org/p/chromium/issues/list?can=2&q=component%3AUI>Browser

Oliver?

On Wed, Mar 20, 2019 at 11:22 AM A Godshall <email address hidden> wrote:
>
> > > Could you please file an upstream bug report at
> > > https://bugs.chromium.org/p/chromium/issues/list and share the link
> > > here?
> >
> > OK, I'll try to do that.
>
> Um, that's a no-go. That appears to be for chromium the operating
> system rather than the browser.
>
> Tony

--
Best Regards.
This is unedited.
P-)

Revision history for this message
Olivier Tilloy (osomon) wrote :

The link is correct. Just click on the "New issue" button to report a bug (you might need to create an account).

Revision history for this message
Anthony Godshall (agodshall) wrote :

Thanks Oliver.

Reported at

https://bugs.chromium.org/p/chromium/issues/detail?id=944295

Tony

On Wed, Mar 20, 2019 at 12:30 PM A Godshall <email address hidden> wrote:
>
> OK, maybe here? But lots of those are Chrome browser, not chromium-browser.
>
> https://bugs.chromium.org/p/chromium/issues/list?can=2&q=component%3AUI>Browser
>
> Oliver?
>
> On Wed, Mar 20, 2019 at 11:22 AM A Godshall <email address hidden> wrote:
> >
> > > > Could you please file an upstream bug report at
> > > > https://bugs.chromium.org/p/chromium/issues/list and share the link
> > > > here?
> > >
> > > OK, I'll try to do that.
> >
> > Um, that's a no-go. That appears to be for chromium the operating
> > system rather than the browser.
> >
> > Tony
>
>
>
> --
> Best Regards.
> This is unedited.
> P-)

--
Best Regards.
This is unedited.
P-)

Olivier Tilloy (osomon)
description: updated
Changed in chromium-browser (Ubuntu):
status: New → Incomplete
Paul White (paulw2u)
Changed in chromium-browser (Debian):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for chromium-browser (Ubuntu) because there has been no activity for 60 days.]

Changed in chromium-browser (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.