I cannot get the Logitech C310 USB to work either Webcam

Bug #823868 reported by David Chapman on 2011-08-10
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cheese (Ubuntu)
Undecided
Unassigned

Bug Description

I am using Ubuntu 10.04 LTS, and I just bought a new Logitech C310 USB Webcam. It doesn't seem to work. When I open Cheese I get a Segment Fault and it immediately closes.

Here is the output that may help:

$ lsusb
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 0bda:8197 Realtek Semiconductor Corp. RTL8187B Wireless Adapter
Bus 001 Device 002: ID 046d:081b Logitech, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

$ tail /var/log/syslog
Aug 10 06:27:16 toshiba-box kernel: [ 1322.154419] 2:3:4: usb_set_interface failed
Aug 10 06:27:16 toshiba-box kernel: [ 1322.155011] 2:3:4: usb_set_interface failed
Aug 10 06:27:16 toshiba-box kernel: [ 1322.155035] 2:3:4: usb_set_interface failed
Aug 10 06:27:16 toshiba-box kernel: [ 1322.155068] 2:3:4: usb_set_interface failed
Aug 10 06:27:16 toshiba-box kernel: [ 1322.155719] 2:3:4: usb_set_interface failed
Aug 10 06:27:16 toshiba-box kernel: [ 1322.156350] 2:3:4: usb_set_interface failed
Aug 10 06:27:16 toshiba-box kernel: [ 1322.156992] 2:3:4: usb_set_interface failed
Aug 10 06:27:16 toshiba-box kernel: [ 1322.157018] 2:3:4: usb_set_interface failed
Aug 10 06:27:16 toshiba-box kernel: [ 1322.157050] 2:3:4: usb_set_interface failed
Aug 10 06:27:16 toshiba-box pulseaudio[1393]: alsa-source.c: Failed to set hardware parameters: Input/output error

$ dmesg
[ 1399.471398] 2:3:4: usb_set_interface failed
[ 1399.472024] 2:3:4: usb_set_interface failed
[ 1399.472657] 2:3:4: usb_set_interface failed
[ 1399.473364] 2:3:4: usb_set_interface failed
[ 1399.473390] 2:3:4: usb_set_interface failed
[ 1399.473425] 2:3:4: usb_set_interface failed
[ 1399.474082] 2:3:4: usb_set_interface failed
[ 1399.474763] 2:3:4: usb_set_interface failed
[ 1399.475437] 2:3:4: usb_set_interface failed
[ 1399.475463] 2:3:4: usb_set_interface failed
[ 1399.475497] 2:3:4: usb_set_interface failed

I would appreciate any solutions given.

Best regards!

description: updated
description: updated
Vadim Rutkovsky (roignac) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 823868
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in cheese (Ubuntu):
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for cheese (Ubuntu) because there has been no activity for 60 days.]

Changed in cheese (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers

Related questions