System Testing fails to run

[noirtim]

Binary package hint: checkbox

The application "System Testing" will not run when clicked.

System -> Administration -> System Testing

There is no error output, the process just gives up. We can see an error if we run via command line; the problem is due to lack of permissions.

When running '/usr/bin/checkbox-gtk' via command line:
tfarmer@eureka:~$ /usr/bin/checkbox-gtk
Traceback (most recent call last):
  File "/usr/share/checkbox/run", line 40, in <module>
    main()
  File "/usr/share/checkbox/run", line 35, in main
    application = manager.create_application(sys.argv)
  File "/usr/lib/python2.6/dist-packages/checkbox/application.py", line 153, in create_application
    return self.application_factory(config)
  File "/usr/lib/python2.6/dist-packages/checkbox/application.py", line 70, in __init__
    self.reactor, self.registry)
  File "/usr/lib/python2.6/dist-packages/checkbox/plugin.py", line 41, in __init__
    module.register(self)
  File "/usr/share/checkbox/plugins/backend_manager.py", line 65, in register
    self.dbus_name = dbus.service.BusName(self.DBUS_BUS_NAME, self.bus)
  File "/var/lib/python-support/python2.6/dbus/service.py", line 129, in __new__
    retval = bus.request_name(name, name_flags)
  File "/var/lib/python-support/python2.6/dbus/bus.py", line 306, in request_name
    'su', (name, flags))
  File "/var/lib/python-support/python2.6/dbus/connection.py", line 622, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.AccessDenied: Connection ":1.216" is not allowed to own the service "com.ubuntu.checkbox" due to security policies in the configuration file

The application behaves as expected when running 'gksudo /usr/bin/checkbox-gtk',

Obligatory System info:
1) Description: Ubuntu 9.04
Release: 9.04

2) checkbox-gtk:
  Installed: 0.7.1
  Candidate: 0.7.2
  Version table:
     0.7.2 0
        500 http://us.archive.ubuntu.com jaunty-updates/main Packages
 *** 0.7.1 0
        500 http://us.archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

3) The application "System Testing" (checkbox-gtk) will not run when clicked.

There is no error output, the process just gives up. We can see an error if we run via command line; the problem is due to lack of permissions.

When running '/usr/bin/checkbox-gtk' via command line:
tfarmer@eureka:~$ /usr/bin/checkbox-gtk
Traceback (most recent call last):
  File "/usr/share/checkbox/run", line 40, in <module>
    main()
  File "/usr/share/checkbox/run", line 35, in main
    application = manager.create_application(sys.argv)
  File "/usr/lib/python2.6/dist-packages/checkbox/application.py", line 153, in create_application
    return self.application_factory(config)
  File "/usr/lib/python2.6/dist-packages/checkbox/application.py", line 70, in __init__
    self.reactor, self.registry)
  File "/usr/lib/python2.6/dist-packages/checkbox/plugin.py", line 41, in __init__
    module.register(self)
  File "/usr/share/checkbox/plugins/backend_manager.py", line 65, in register
    self.dbus_name = dbus.service.BusName(self.DBUS_BUS_NAME, self.bus)
  File "/var/lib/python-support/python2.6/dbus/service.py", line 129, in __new__
    retval = bus.request_name(name, name_flags)
  File "/var/lib/python-support/python2.6/dbus/bus.py", line 306, in request_name
    'su', (name, flags))
  File "/var/lib/python-support/python2.6/dbus/connection.py", line 622, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.AccessDenied: Connection ":1.216" is not allowed to own the service "com.ubuntu.checkbox" due to security policies in the configuration file

4) nothing noticeably happens when the program is ran from the GUI. The application behaves as expected when running 'gksudo /usr/bin/checkbox-gtk', because it prompts the user to enter a sudoer password.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: checkbox-gtk 0.7.1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: checkbox
Uname: Linux 2.6.28-11-generic i686

[Ara Pulido (ara)]

Thanks for taking the time on reporting this bug.
This was already reported in bug 359440 and it was already fixed. Please, update to checkbox 0.7.2 (in jaunty-updates).