No restart after installation

Bug #1723760 reported by Per-Inge
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
casper (Ubuntu)
High
Mathieu Trudel-Lapierre

Bug Description

New installation of Ubuntu 17.10 with ISO from 20171015.

After the message that ends with Restart Now. There is a system hang after this information:
7.616392 sd 3:0:0:0:0 [sdd] No cashing mode page found
7.616393 sd 3:0:0:0:0 [sdd] Assuming cash: write through

When Ctrl+C is entered the system restarts.
The Installation is OK.

Installation from the "live session" is working OK.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Oct 15 18:46:40 2017
InstallationDate: Installed on 2017-10-15 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Beta amd64 (20171015)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Per-Inge (per-inge-hallin) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1723760

tags: added: iso-testing
Revision history for this message
Jane Atkinson (irihapeti) wrote :

Had this problem after installing Ubuntu Budgie ISO 20171017.1 (auto-resize). As I was using a Vbox VM, I just forcibly shut down the VM and started it again. The install itself was fine.

I had previously done a manual install using the exact same ISO file. I don't know why one should reboot correctly and the other not do so.

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Seems like this is more likely to be casper (or plymouth) than ubiquity. Reassigning. Ubiquity has already stopped at this point.

If you hit Control-C; it's happy and will reboot, but still won't show the Enter prompt.

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Managed to reproduce this on a Vostro V130. I'll dig in to see if I can find the exact cause, but I suspect the "caching" that we do when we're about to reboot to break down somehow.

affects: ubiquity (Ubuntu) → casper (Ubuntu)
Changed in casper (Ubuntu):
status: New → Triaged
importance: Undecided → High
assignee: nobody → Mathieu Trudel-Lapierre (cyphermox)
Revision history for this message
Carla Sella (carla-sella) wrote :

After installing Ubuntu 17.10 http://cdimage.ubuntu.com/daily-live/20171018/artful-desktop-amd64.iso on virtualbox, VM did not reboot after pressing Enter at the end of the installation process.
I had some errors that could be seen, see attached image.

Revision history for this message
Carla Sella (carla-sella) wrote :

I am attaching logs from /var/log/installer directory, if of any help.

Revision history for this message
Sean Davis (bluesabre) wrote :

Any updates on this bug report? I don't think I'm seeing this issue with QEMU/KVM.

Revision history for this message
Per-Inge (per-inge-hallin) wrote :

I haven't seen this when I have followed the 18.10 and 19.04 development.

Revision history for this message
Sean Davis (bluesabre) wrote :

I no longer see this issue with Virtualbox and Xubuntu either. I'm removing it from our release notes.

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