"video format not supported"

Bug #1628167 reported by Philip on 2016-09-27
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
camera-app (Ubuntu)
Undecided
Unassigned

Bug Description

Meizu Pro5 15.04 OTA-13
After video saved and attempt to play back"Video format not supported" is the error message.
The video format is mp4. Video plays on my Ubuntu desktop, sound is fine, however the playback image is severely pixilated.
Front and rear cameras give the same result.
Will not play at all in the Meizu ubuntu-touch Phone

Philip (philip-lange) wrote :

pixilated images only when the image is taken when the phone is in the vertical position. Horizontal, or wide screen are just fine.

Dimitri Dekker (kz-info) wrote :

Same problem here with the Meizu Pro5 15.04 OTA-13. I also had this problem with OTA-12 and was hoping for a fix in OTA-13. I had a scrambled video file once. Since that time all videos are not played backon the phone (also no previews), but they are played back fine after transfer to my desktop. The recording with the scrambled video is also scrambledd on the desktop.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in camera-app (Ubuntu):
status: New → Confirmed
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