Phone freezes when trying to record a video
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| | camera-app |
Expired
|
High
|
Unassigned | |
| | camera-app (Ubuntu) |
High
|
Unassigned | ||
Bug Description
[Description]
This bug affects both E4.5 and E5 devices, as reported by some users on IRC. I use:
OS build number: 5
Ubuntu image part: 20150825.1
Device build: VEGETA01A-
Customization image part: 20150821-
[Reproduction]
Whenever I try to record a video on my E5 and I switch in the camera app from taking pictures to record videos and hit the record button the phone freezes.
| Inoki (inoki) wrote : | #1 |
| Nobody (int-ubuntu) wrote : | #2 |
I can confirm this bug on my Bq E 4.5.
Not the whole phone freezes, but the camera app.
In the system settings, no app has access to the microphone. The camera app never asked for access.
After some trying and fiddling, I could get the camera app to record video, but without sound.
| Nobody (int-ubuntu) wrote : | #3 |
After a reboot, the camera app asked for microphone access, and now it works.
| Florian Boucault (fboucault) wrote : | #4 |
Patrik, Nobody: I guess one reboot after the update that brought in the "prompt the user for mic access" feature was necessary. Can we close?
| Changed in camera-app: | |
| status: | New → Incomplete |
| Changed in camera-app (Ubuntu): | |
| status: | New → Incomplete |
| Changed in camera-app: | |
| importance: | Undecided → High |
| Changed in camera-app (Ubuntu): | |
| importance: | Undecided → High |
| Launchpad Janitor (janitor) wrote : | #5 |
[Expired for camera-app (Ubuntu) because there has been no activity for 60 days.]
| Changed in camera-app (Ubuntu): | |
| status: | Incomplete → Expired |
| Launchpad Janitor (janitor) wrote : | #6 |
[Expired for camera-app because there has been no activity for 60 days.]
| Changed in camera-app: | |
| status: | Incomplete → Expired |


Update: I tried before about 6 times and I got the above, now I tried again, I got prompted this time to allow mic access and recording all of a sudden works. Some users on IRC reported still having the issue but in different ways. I hope they will respond to this bug or file new ones.