Calamares failed: command 'mount' returned non-zero exit status 32.

Bug #1873950 reported by sudodus
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
calamares (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Booting in my 'standard test computer' a Toshiba laptop, Calamares failed with the most basic mode, to use the whole drive for the new Lubuntu installation.

http://www.toshiba.se/laptops/satellite-pro/c850/satellite-pro-c850-19w/

Booted in BIOS mode. The partition table in the internal drive is MSDOS. There were two previous operating systems in the drive.

I tried a second time, this time with a clean drive (after the previous try, and this time Calamares worked). So either it was a temporary glitch, or there was some confusion in the first case because of the partition table (which contained and EFI system partition, not only root partitions for a dual boot system).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: calamares 3.2.20-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-25.29-generic 5.4.30
Uname: Linux 5.4.0-25-generic x86_64
.etc.calamares.modules.finished.conf:
 ---
 restartNowMode: user-checked
 restartNowCommand: "systemctl -i reboot"
.etc.calamares.modules.partition.conf:
 efiSystemPartition: "/boot/efi"
 enableLuksAutomatedPartitioning: true
 userSwapChoices: none
 drawNestedPartitions: true
 defaultFileSystemType: "ext4"
.etc.calamares.modules.shellprocess_logs.conf:
 ---
 dontChroot: true
 timeout: 30
 script:
     - calamares-logs-helper @@ROOT@@
.etc.calamares.modules.unpackfs.conf:
 ---
 unpack:
     - source: "/cdrom/casper/filesystem.squashfs"
         sourcefs: "squashfs"
         destination: ""
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.445
CurrentDesktop: LXQt
Date: Mon Apr 20 21:25:04 2020
LiveMediaBuild: Lubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200420)
RelatedPackageVersions:
 calamares-settings-ubuntu-common 1:20.04.2
 calamares-settings-lubuntu 1:20.04.2
 xfsprogs 5.3.0-1ubuntu2
 btrfs-progs 5.4.1-2
SourcePackage: calamares
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
sudodus (nio-wiklund) wrote :
Revision history for this message
sudodus (nio-wiklund) wrote :
sudodus (nio-wiklund)
description: updated
summary: - Command 'mount' returned non-zero exit status 32.
+ Calamares failed: command 'mount' returned non-zero exit status 32.
sudodus (nio-wiklund)
description: updated
description: updated
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1873950

tags: added: iso-testing
Revision history for this message
sudodus (nio-wiklund) wrote :

After further testing several times I think I pinned the problem:

The bug appears when booted 'toram'. With everything the same except the the boot option 'toram', Calamares can install Lubuntu. So this is an annoying glitch, but I think debugging it can wait until Lubuntu 20.04.1 LTS.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in calamares (Ubuntu):
status: New → Confirmed
Revision history for this message
gregrwm (gregrwm) wrote :

happy to find this report, i'll try without "toram", that sounds likely to be the workaround i need.

Revision history for this message
Simon Quigley (tsimonq2) wrote :

Could you please let us know if this is still an issue?

Changed in calamares (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
sudodus (nio-wiklund) wrote :

In Lubuntu Noble it works now in UEFI mode and in BIOS mode (alias CSM alias legacy mode) in the same Toshiba Laptop (except there is more RAM in it than before: 4 GB --> 12 GB).

I tested for that reason with the [additional] boot options

mem=4g toram

in BIOS mode, and it works too (and the installed system works), so it is not an issue in Noble :-)

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for calamares (Ubuntu) because there has been no activity for 60 days.]

Changed in calamares (Ubuntu):
status: Incomplete → Expired
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