Comment 2 for bug 9704

Revision history for this message
Andrew Bennetts (spiv) wrote :

(In reply to comment #1)
> I don't think that bug-buddy is properly functional on Warty anyway; this
> information probably doesn't even go anywhere.
>
> When it does become fully supported and active, we will still want to be more
> exclusive about the bug reports that we receive, because we don't have a system
> to process otherwise-useless bug report data at this time.

I just mentioned this bug to my girlfriend. She read this comment, and became
very upset by the impression that:
   1. bug reports are being silently ignored and/or eaten
   2. this is intentional, because Ubuntu wants to be "exclusive" about the bug
      reports it gets
   3. Ubuntu developers don't care about bug reporters wasting their effort on
      bug reports that get silently eaten

She, like me, has written several reports in bug-buddy since installing Ubuntu.
Her conclusion from all this is that Ubuntu probably doesn't want her bugzilla
reports either.

Matt, would you mind clarifying your comments?

Also, if bug-buddy really is eating bug reports (can we actually confirm this
somehow?), perhaps a "fixed" version should be uploaded to warty-updates, on the
basis that this is a serious dataloss bug (silently losing potentially hours of
effort counts as serious dataloss for me). Replacing it with a single dialog
that says "Sorry, the automatic bug-report feature is broken in warty. Please
visit http://bugzilla.ubuntu.com/" would help.