14e4:4727 Broadcom BCM4313 Not Usable on Upgrade to 12.04 Precise

Bug #990222 reported by Tommy Trussell on 2012-04-28
42
This bug affects 8 people
Affects Status Importance Assigned to Milestone
broadcom-sta (Ubuntu)
Medium
Unassigned

Bug Description

Got wireless working again in my Acer Aspire One D260, with Broadcom BCM4313 driver. It has worked with only minor difficulty in prior versions of Ubuntu (often you have to connect it to Ethernet to download the driver, then in past releases you're good to go.),

TODAY I did a regular upgrade to 12.04 Precise (GUI tool via update-manager) and it left me without working wireless. The Broadcom-STA driver showed up in the "additional drivers" tool, but it won't install, with lots of strange messages in /var/log/jockey.log

WORKAROUND: http://ubuntuforums.org/showthread.php?t=1879096 :
1) removed a package -- I believe it was bcmwl-kernel-source
2) added two lines to /etc/modprobe.d/blacklist.conf
blacklist bcma
blacklist brcm80211

3) installed:
bcmwl-kernel-source
broadcom-sta-common
broadcom-sta-source
firmware-b43-installer
(which drew in 11 other packages including b43-fwcutter)

Interestingly, during the installation some package (not sure which) coughed up a message with the PCI ID of the Broadcom BCM4313 -- 14e4:4727 -- and said it was aborting because that device isn't supported. And BCM4313 is conspicuously absent from the firmware-b43-installer package, so I bet that's the one that coughed.

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: aem 1840 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x58200000 irq 45'
   Mixer name : 'Realtek ALC272X'
   Components : 'HDA:10ec0272,10250349,00100001'
   Controls : 17
   Simple ctrls : 9
CurrentDmesg:
 [ 36.752051] eth0: no IPv6 routers present
 [ 60.416044] eth2: no IPv6 routers present
 [ 128.427405] atl1c 0000:01:00.0: atl1c: eth0 NIC Link is Down
 [ 133.246964] ADDRCONF(NETDEV_UP): eth0: link is not ready
 [ 190.608047] eth2: no IPv6 routers present
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=4edc06f9-2880-4f7f-a3e0-c6f6e515ad8c
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Acer AOD260
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=eff2de8f-2e1c-4c27-9de4-7de1ae4ce8c0 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic-pae N/A
 linux-backports-modules-3.2.0-24-generic-pae N/A
 linux-firmware 1.79
SourcePackage: linux
Tags: precise precise
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: Upgraded to precise on 2012-04-27 (0 days ago)
UserGroups: adm admin cdrom dialout dip lpadmin netdev plugdev sambashare
dmi.bios.date: 07/13/2010
dmi.bios.vendor: Acer
dmi.bios.version: V3.10(DDR2)
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: AOD260
dmi.board.vendor: Acer
dmi.board.version: V3.10(DDR2)
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V3.10(DDR2)
dmi.modalias: dmi:bvnAcer:bvrV3.10(DDR2):bd07/13/2010:svnAcer:pnAOD260:pvrV3.10(DDR2):rvnAcer:rnAOD260:rvrV3.10(DDR2):cvnAcer:ct10:cvrV3.10(DDR2):
dmi.product.name: AOD260
dmi.product.version: V3.10(DDR2)
dmi.sys.vendor: Acer

apport information

tags: added: apport-collected precise
description: updated

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The attached apport logs have been collected and sent AFTER applying the workaround.

I'm including the /var/log/jockey.log -- the upgrade this afternoon finished today around 15:15, and I finally got a chance to connect the system to an ethernet cable sometime after 17:00 and that's when I ran the procedure I described.

Let me know if there are other data needed to triage.

I forgot to say this was a dist-upgrade to 12.04 Precise from 11.10 Oneiric, NOT from the prior LTS.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in broadcom-sta (Ubuntu):
status: New → Confirmed
emptythevoid (emptythevoid) wrote :

I messed with this quite a bit tonight. I upgraded from 10.04 to 12.04 (over wireless, btw) and upon restart, built-in wireless card pci id: 14e4:4315 was useless. Kept trying to follow suggestions and none seemed to work. Realized that the upgrade process had *disabled* the restricted drivers repository! As soon as I re-enabled that, Additonal Drivers (jokey) installed the driver properly. Aggravating waste of time. Hope this will help someone.

Thanks @emptythevoid -- the restricted drivers repository is active on my laptop so that isn't the issue for my wireless card (PCI ID 14e4:4727) but the repository is a great thing to check.

summary: - Broadcom BCM4313 Not Usable on Upgrade to 12.04 Precise
+ 14e4:4727 Broadcom BCM4313 Not Usable on Upgrade to 12.04 Precise
description: updated
description: updated

Tommy Trussell, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (3.16). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

Changed in broadcom-sta (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
tags: added: bios-outdated-3.16 regression-release
Launchpad Janitor (janitor) wrote :

[Expired for broadcom-sta (Ubuntu) because there has been no activity for 60 days.]

Changed in broadcom-sta (Ubuntu):
status: Incomplete → Expired
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