Copy disk - disk to copy disappears when 'copy' button clicked

[Barry Drake]

On using 'copy' function, 'select disk to copy' dialogue box is empty. Clicking on dialogue box brings up the details of the disc in the drive, but this almost always disappears when clicking the copy button. Odd times, it works. I have uninstalled and re-installed Brasero 3.2.0 with no difference. Only had this problem since installing 11.10.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: brasero 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Wed Oct 19 17:41:21 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
SourcePackage: brasero
UpgradeStatus: No upgrade log present (probably fresh install)

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:
1. Is this reproducible?
2. If so, what specific steps should we take to recreate this bug? Be as detailed as possible.
This will help us to find and resolve the problem.

[Barry Drake (b-drake)]

This bug still appears for me. It is entirely reproducible. If I open an iso file using Brasero with a blank disk already in the burner, I can open the iso, but the blank disk is not available to write (greyed out). If I wait till I've opened the iso and then insert a blank disk, I can then write the iso to the disk. The problem is consistent in Oneiric and now in Precise. I can try to get more information if you tell me what to do.

[Andreas Brudin (andreas-brudin)]

This bug is still present for me too. What can we do to complete this bug?

[Andreas Moog (ampelbein)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[Hans Joachim Desserud (hjd)]

I am able to reproduce this on Ubuntu 12.04 / brasero 3.4.1-0ubuntu1.

I discovered an odd workaround though; if you open the copy dialog before inserting the disc, it will be automatically selected and you can copy it without problems. Why this would work differently than if the disc is inserted before opening the dialog, I don't know.

[Randall Saborio (ill2029)]

I agree with Hans about the workaround. That works for me too.

[Marco Lackovic (marco-lackovic)]

This bug is still present on Ubuntu 12.10 / brasero 3.4.1-0ubuntu3 amd64.
Hans workaround works for me too.

[Marco Lackovic (marco-lackovic)]

Still present on Ubuntu 13.04 / brasero 3.6.1 amd64.

[khink (kees-fmf)]

The workaround doesn't work for me (on 13.04). Loading the CD to be copied while the Copy dialog is open makes the drive name (in my case, "Audio CD in Matshita DVD-RAM UJ8B2") appear when you hover over the empty space with the mouse, but clicking Copy just freezes up Brasero.

To be clear, the machine has no problem reading discs. Asunder, for example, correctly gets the audio cd data from cddb.

This is on a Lenovo Thinkpad S430, see attached lshw output.

[khink (kees-fmf)]

Not sure if this is related:

Doing a simple dd didn't work for me either. I tried this to just create an .iso from the CD (/dev/cdrom, /dev/cdrw etc. are all symlinks to /dev sr0.):
$ dd if=/dev/sr0 of=/tmp/audiocd.iso
dd: reading ‘/dev/sr0’: Input/output error
0+0 records in
0+0 records out
0 bytes (0 B) copied, 0.0026843 s, 0.0 kB/s

isoinfo (described on http://www.troubleshooters.com/linux/coasterless.htm#_Accurately_Reading_a_CD) also didn't work:
$ sudo isoinfo -d -i /dev/cdrom
isoinfo: No such file or directory. Cannot open ' /dev/cdrom'. Cannot open SCSI driver.
isoinfo: No such file or directory. Unable to open  /dev/cdrom

As a workaround, i'm now ripping the CD with Asunder (as .wav) and will then use Brasero to create a new audio CD.