brasero fails to copy a data dvd, or audio cd.

Bug #808138 reported by geoff chadwick on 2011-07-09
This bug affects 2 people
Affects Status Importance Assigned to Milestone
OEM Priority Project
Gary Ekker
brasero (Ubuntu)

Bug Description

if i try to copy a data dvd or audio cd i insert the disk it finds and takes a copy then ejects the disk when finished,,but never asks for a blank disc, if you insert a blank disk brasero will not respond.
so as far as i can see it takes a copy then it just seems to for get it.
my computer is a dell inspiron 560.

first time i have ever had a problem with brasero or ubuntu.
thanks hope this helps.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: brasero 2.32.1-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic
Uname: Linux 2.6.38-8-generic i686
Architecture: i386
Date: Sat Jul 9 23:03:00 2011
ExecutablePath: /usr/bin/brasero
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
SourcePackage: brasero
UpgradeStatus: Upgraded to natty on 2011-05-02 (68 days ago)
 (nautilus:1437): GdkPixbuf-CRITICAL **: gdk_pixbuf_format_get_name: assertion `format != NULL' failed
 (<unknown>:1431): dee-WARNING **: Transaction from com.canonical.Unity.ApplicationsPlace.SectionsModel is in the past. Ignoring transaction.
 (<unknown>:1431): dee-WARNING **: Transaction from com.canonical.Unity.ApplicationsPlace.GroupsModel is in the past. Ignoring transaction.
 (<unknown>:1431): dee-WARNING **: Transaction from com.canonical.Unity.ApplicationsPlace.GlobalGroupsModel is in the past. Ignoring transaction.

geoff chadwick (geoff-chadwick) wrote :
Pedro Villavicencio (pedro) wrote :

Thanks for your report, could you get a brasero log? please run brasero as: brasero --debug --brasero-media-debug &> brasero-debug.txt ; perform the operation to reproduce the bug and attach that resulting log file to the report, thanks.

Changed in brasero (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Jamie Chang (jamie315) on 2011-08-09
Changed in oem-priority:
importance: Undecided → High
Jamie Chang (jamie315) on 2011-08-09
Changed in oem-priority:
importance: High → Critical
Chih-Hsyuan Ho (chih) wrote :

@Pedro, per your advice, a brasero-debug file is attached when brasero was failing to burn a data CD-R. Additionally, an error message actually popped up at the end of the burning session, the application then prompted for saving a brasero-session.log file. Both the log file and a screen shot when the error was happening are also attached for your reference.

Chih-Hsyuan Ho (chih) wrote :
Chih-Hsyuan Ho (chih) wrote :
Jamie Chang (jamie315) on 2011-08-09
Changed in oem-priority:
importance: Critical → High
Pedro Villavicencio (pedro) wrote :

Thanks for the logs, this report has been filed upstream at

Changed in brasero (Ubuntu):
status: Incomplete → Triaged
Changed in brasero:
importance: Undecided → Unknown
status: New → Unknown
Changed in brasero:
importance: Unknown → Medium
status: Unknown → New
Changed in oem-priority:
assignee: nobody → Ekkart (e-leschke)
Changed in oem-priority:
assignee: Ekkart (e-leschke) → Gary Ekker (gekker)
James M. Leddy (jm-leddy) wrote :

After copying, a dialog box comes up that says

"Please replace the disc with a writable CD or DVD"

There is only a cancel button. Once a blank CD is inserted and detected, it starts burning. This is with brasero version 3.2.0-0ubuntu1. Once the CD was burned it played properly upon eject, reinsertion.

Changed in oem-priority:
status: New → Fix Released
Changed in brasero:
status: New → Expired
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