BraseroDvdcss could not retrieve key

Bug #792265 reported by Alejandro
This bug affects 3 people
Affects Status Importance Assigned to Milestone
brasero (Ubuntu)

Bug Description

Binary package hint: brasero

When I try to back-up a dvd as futurama seasons 2 I get this error: fatal error in vts css key.
This doesn't happen with every dvd.
Libdvdcss ist installed and vlc/mplayer and totem have no issues playing the dvd.

Revision history for this message
Alejandro (alejandro87512) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Oneiric Ocelot. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at . Thanks again and we appreciate your help.

Changed in brasero (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in brasero (Ubuntu):
status: Incomplete → Expired
Forest (foresto)
Changed in brasero (Ubuntu):
status: Expired → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in brasero (Ubuntu):
status: New → Confirmed
Revision history for this message
Forest (foresto) wrote :

I believe I'm having the same problem on Ubuntu Quantal. While trying to rip a DVD image, Brasero fails with the error message, "Error while retrieving a key used for encryption." I am able to rip the same disc just fine using dd if=/dev/sr0, so I know it's not a problem with my drive.

Brasero's error message suggests that I set DVDCSS_METHOD=title and try again, which I did, but it still failed.

Revision history for this message
Roadowl (roadowl) wrote :

Brasero is an optionless blackbox and a monumentous piece of crap, which I (not important) as well as those who bring you your distro (important) have known for a long time.

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