Several minor Copy DVD bugs add up to a lot of annoyance

Bug #614504 reported by Roger Binns on 2010-08-06
This bug affects 1 person
Affects Status Importance Assigned to Milestone
brasero (Ubuntu)

Bug Description

Binary package hint: nautilus

To reproduce, open computer:/// window and you should see your DVD drive there. Right click on the empty drive and you'll see some context menu options. Now insert a DVD and wait till the name under the icon changes. Right click and note that the context menu is the same. Hit refresh on the window and then right click again. You'll note that "Copy DVD ..." has now appeared. You have to manually refresh to get that menu item to happen.

Choose "Copy Disc". It doesn't remember your last selection for destination. As an example I don't remember the last time I chose "New disc in the burner holding the source disc" but that is always the default. Choose "Image File".

Image File always defaults to "$HOME/brasero.iso". This is a silly default. At the very least it should use the disc label as the iso name.

Secondly I have never written the iso file to my home directory, always somewhere else. Hit "properties" to change location. Navigate to a different directory in the file dialog that appears. Note how the name at the top is "brasero.iso" with brasero highlighted. Start typing a new name. Instead of it replacing the highlighted "brasero", a text entry filter field appears at the bottom right. Click however many times it takes in the name field so you can actually enter the name you want. Note that the button in the bottom right is labelled "Close" when it should really be "Accept" or something similar. Click it.

Now hit "Create Image".

Note how you get a box popping up doing a Knight Rider impression and then telling you it is safe to remove the disc. It isn't safe since the copy hasn't begun yet. In fact the very last thing you should is remove the disc. Additionally behind the scenes this popup is actually doing a sync operation and then unmounting the DVD. Note that it syncs *all* drives. If for example you happen to be doing a copy between two unrelated drives in another window then the sync will eventually timeout and you'll be told the copy has failed. It hasn't even started to copy and the sync is unnecessary.

The copy process then starts and works as expected. An "estimated drive speed" label is displayed but no value for it.

When complete it has a "success" label on the left, and then says how many bytes were copied on the right. The number of bytes is modulo 4GB (ie the lower 32 bits of the actual number of bytes). Additionally it is displayed in bytes not MiB like the interface was showing during the copying. For example with the disc I just tried the copying process said the disc was
7644 MiB and the success says that 3720644608 bytes were copied.

It would also be nice if the dialog had an eject button. I just made a successful copy the disc so the original is unlikely to be of further use.

Some discs have bad sectors (stupid Sony usage preventation schemes). If you are copying a disc and bad sectors are encountered then the error message shown is "Data could not be written (Input/output error)". This is very misleading as the writing is not a problem - it is the reading that is the problem. The log shows this:

BraseroDvdcss called brasero_job_error
BraseroDvdcss finished with an error
BraseroDvdcss asked to stop because of an error
        error = 1
        message = "Data could not be written (Input/output error)"
BraseroDvdcss stopping
Session error : Data could not be written (Input/output error) (brasero_burn_record brasero-burn.c:2839)

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: nautilus 1:2.30.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 2.6.32-24.39-generic
Uname: Linux 2.6.32-24-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Fri Aug 6 10:42:06 2010
 PATH=(custom, user)
SourcePackage: nautilus

Roger Binns (ubuntu-rogerbinns) wrote :
affects: nautilus (Ubuntu) → brasero (Ubuntu)
Pedro Villavicencio (pedro) wrote :

Thanks for the report, it has been some time without any response or feedback in this bug report and we are wondering if this is still an issue for you with the latest release of Ubuntu the Natty Narwhal, May you please test with that version and comment back if you're still having or not the issue? Please have a look at to know how to install that version.Thanks in advance and sorry for the late response.

Changed in brasero (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Roger Binns (ubuntu-rogerbinns) wrote :

I provided all the response and feedback. It is Ubuntu that have done nothing for almost a year. I don't see the point of me doing anything more since Ubuntu won't address it any way other than asking again in another year if it still happens.

I really don't know why I bother submitting bug reports.

Launchpad Janitor (janitor) wrote :

[Expired for brasero (Ubuntu) because there has been no activity for 60 days.]

Changed in brasero (Ubuntu):
status: Incomplete → Expired
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