Blanking a dvd-rw results in message: Unable to mount Blank Optical Disc

[Arutha]

Binary package hint: brasero

I burned and blanked DVD-RW's previously in jaunty. Everything worked perfectly.

Since then I did a completely new install of ubuntu (namely Karmic). In Karmic, I'm not able to blank a DVD-RW. Once I try to perform a blank (of a written dvd-rw), Brasero shows the following message:

***
Unable to mount blank optical disc

Dbus error
org.gtk.private.remotevolumemonitor.notfound: the given volume was not found
***

After some time however, Brasero says blanking has been completed. However, it has made the DVD-RW useless. Karmic is not able to detect it as a blank dvd-rw. In order to fix the issue I have to resort to Windows where I again erase the DVD-RW. After that Windows detects the dvd-rw as a blank and I can write stuff to it. Returning to Ubuntu, such a written dvd-rw is again recognized.

ProblemType: Bug
Architecture: amd64
Date: Thu Jan 7 21:48:01 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/brasero
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: fglrx
Package: brasero 2.28.2-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: brasero
Uname: Linux 2.6.31-17-generic x86_64

[Marinus (mbjunk21)]

I have a similar problem when blanking dvd-rw on my thinkpad r500. Have you tried changing the sata setting in the bios to compatibility mode? I can blank and burn dvd in compatibility mode but is still get some dbus errors.

[Marinus (mbjunk21)]

The bug is still affects me in 10.4 beta1. What information can I send that will help?

[Marinus (mbjunk21)]

Ok it seems a update installed some time between Sunday night and when I posted #3 mostly fixed beta 1. I can now insert a used or new dvd-rw and brasero will blank and burn it but after finalising the disk (dvd or cd) it gives me a message that reads,
"Please eject the disc from "HL-DT-ST DVDRAM GSA-T50N" manually.
The disc could not be ejected though it needs to be removed for the current operation to continue."

I can eject the disk using Alt-F2 "eject" or the button on the drive, inserting the disk again does not remove the message but pressing the cancel button that's on the massage does and I get the attached log and the disk seems usable.

I will test later this week with different media (dvd-r, dvd-rw and dvd+rw) to see if it was just a fluke and check if other drives correctly read the disks.

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. A new version of brasero is available in both Lucid and Maverick and we are wondering if this is still reproducible in any of those versions, May you please test and give us of feedback about it? Thanks in advance.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

[komputes (komputes)]

Marnius, the "Please eject the disc" dialog is Bug #519935. Feel free to mark that bug as affecting you should you still be experiencing that issue.