Brasero Disc Burner. The disc in "CD/DVD Drive" cannot be ejected. An unknown error occured

Bug #486114 reported by Vrickson on 2009-11-21
70
This bug affects 13 people
Affects Status Importance Assigned to Milestone
brasero (Ubuntu)
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: brasero

Brasero Disc Burner. The disc in "CD/DVD Drive" cannot be ejected. An unknown error occured
in Ubuntu 9.10 amd64

ProblemType: Bug
Architecture: amd64
Date: Sat Nov 21 07:41:30 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/brasero
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: fglrx
Package: brasero 2.28.2-0ubuntu1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: brasero
Uname: Linux 2.6.31-14-generic x86_64

Vrickson (vrcksn) wrote :
Pedro Villavicencio (pedro) wrote :

Thanks for your report, could you get a brasero log? please run brasero as: brasero --brasero-media-debug &> brasero-debug.txt ; perform the operation to reproduce the bug and attach that resulting log file to the report, thanks.

Changed in brasero (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Incomplete
Victor Marin (vms368) wrote :

Hi,
Same error got here with Brasero.. Where could I find the brasero logs?

Pedro Villavicencio (pedro) wrote :

in the directory where you executed the command.

sog (sogrady) wrote :

I'm getting this issue when attempting to burn an audio CD. Brasero loads the playlist fine, but when I go to burn a disc it kicks the "The disc in "CD/DVD Drive" cannot be ejected. An unknown error occured" issue.

Platform is Lucid AMD64. The CD burner and blank disc are visible to the system, and GnomeBaker can successfully burn a disc.

DVD DL cannot eject but CD-RW can :/

Same problem in ubuntu 10.10 64 bit

ludo33200 (ludo-cheron) wrote :

Using Brasero 2.32.0 / Ubuntu 10.10
External DVD Writer Model SE-S204 (Samsung WriteMaster) on usb

Got the same problem burning a CD from data on my HD

Select data to burn (single directory with JPEG photos)
about 500Mb of data on a 700Mb CD-R
Brasero says :
Burning CD --> 100% reached
Says "Burn Success"
Then says "Computing checksum for images" --> 100% reached
Says disk ejection ... But also says it cannot eject the disk
Manual ejection
The only solution is to click "Cancel" on the dialog box "Please eject manually..."

The Burned CD has a file list but images cannot be read

Tried to catch a log :
ludovic@4461w0j-laptop:~$ brasero --brasero-media-debug &> brasero-debug.txt
Immediatly after :
ludovic@4461w0j-laptop:~$ cat brasero-debug.txt
(brasero:5782): Unique-DBus-WARNING **: Error while sending message: Message did not receive a reply (timeout by message bus)
Retry:
ludovic@4461w0j-laptop:~$ brasero --brasero-media-debug &> brasero-debug.txt
Erreur de segmentation

OOps going to reboot... and test again to get

ludo33200 (ludo-cheron) wrote :

Launched after reboot with
ludovic@4461w0j-laptop:~$ brasero --brasero-media-debug &> brasero-debug.txt
...

ludo33200 (ludo-cheron) wrote :
ludo33200 (ludo-cheron) on 2010-12-26
Changed in brasero (Ubuntu):
status: Incomplete → New
ludo33200 (ludo-cheron) wrote :

Burned a DVD+RW an had same strange error :
brasero says "100 %"
this time the disk has been ejected but .... as soon as ejected brasero says "files might be corrupted"
well brasero ? 100% OK or some corrupted files
gona try a an other dvd writer to ensure this is a not a hard failure
brasero log joined

ludo33200 (ludo-cheron) wrote :

Burned a DVD+RW an had same strange error :
brasero says "100 %"
this time the disk has been ejected but .... as soon as ejected brasero says "files might be corrupted"
well brasero ? 100% OK or some corrupted files
gona try a an other dvd writer to ensure this is a not a hard failure
brasero log joined

ludo33200 (ludo-cheron) wrote :
ludo33200 (ludo-cheron) wrote :

Same error occured with a brand new burned
This is not a hard problem

Felix (apoapo) wrote :

System:

Dell laptop slot in burner, Maverick amd64.

Same error here with a data-cd. Few Mp3s with a total of 306 MB should be burned.
Brasero also shortened the filenames to be compatible with windows.

Speed was 10x and 24x, same results.
Validation fails and it says that it could not eject. I should do so manually.

After re-inserting the cd it shows the complete filelist but none of the files work with any player. (No music played)

I do not want to waste another cd unless you tell me to get some more logs ;-)

Dominik Smatana (dominiks) wrote :

1. I got the same problem when trying to eject disk (Optiarc DVD RW AD-7200A)... see attached log.

2. It's not possible to burn any CD-R correctly - getting the same "files might be corrupted" error everytime...

I'm sure It's not HW problem, drive is working fine in other systems.

Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Oneiric Ocelot. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

Changed in brasero (Ubuntu):
status: New → Incomplete
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in brasero (Ubuntu):
status: Incomplete → Invalid
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