Brasero does not recognize my cd/dvd drive while Gnomebaker does

[kikbguy]

Binary package hint: yelp

Brasero does not recognize my cd/dvd drive and the dvd in my drive and therefore never allows me to burn a cd/dvd. On the other hand, Gnomebaker works perfectly. I have noticed this same problem with Brasero and solution with Gnomebaker on every distrobution of ubuntu I have tried extending back to 8.04. Please consider either fixing brasero so it is as good as Gnomebaker for cd burning/hardware recognition or consider replacing Brasero with Gnomebaker as the default cd burning application.

ProblemType: Bug
Architecture: i386
Date: Sun Oct 25 01:29:10 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/yelp
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate i386 (20091020.3)
NonfreeKernelModules: nvidia
Package: yelp 2.28.0-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: yelp
Uname: Linux 2.6.31-14-generic i686

[Pedro Villavicencio (pedro)]

could you get a brasero log by running brasero as: brasero --brasero-media-debug &> brasero-debug.txt ; perform the operation to reproduce the issue and attach that resulting log file to the report? Thanks.

[kikbguy (tulaneadam21)]

I'm not really sure how to make a log of brasero like you requested and I
can't find anything in Google explaining how to do so. I wish I could help
more. - Adam

[kingneutron (kingneutron)]

--I have the same issue with Brasero on 64-bit 10.04 Lucid

' brasero --brasero-media-debug ' # as non-root
BraseroMedia: (at brasero-media.c:533) Initializing Brasero-media 2.30.0
BraseroMedia: (at brasero-medium-monitor.c:657) Probing drives and media
BraseroMedia: (at brasero-medium-monitor.c:662) Found 2 drives
BraseroMedia: (at brasero-medium-monitor.c:378) Testing drive /dev/sdb
BraseroMedia: (at scsi-sg.c:177) Getting handle
BraseroMedia: (at scsi-sg.c:180) No handle: Permission denied
BraseroMedia: (at brasero-medium-monitor.c:378) Testing drive /dev/sdd
BraseroMedia: (at scsi-sg.c:177) Getting handle
BraseroMedia: (at scsi-sg.c:180) No handle: Permission denied
BraseroMedia: (at brasero-medium-monitor.c:678) Found 2 volumes
BraseroMedia: (at brasero-medium-monitor.c:378) Testing drive /dev/sdd7
BraseroMedia: (at scsi-sg.c:177) Getting handle
BraseroMedia: (at scsi-sg.c:180) No handle: Permission denied
BraseroMedia: (at brasero-medium-monitor.c:378) Testing drive /dev/sdb2
BraseroMedia: (at scsi-sg.c:177) Getting handle
BraseroMedia: (at scsi-sg.c:180) No handle: Permission denied

--My userid is a member of group " cdrom " and gnomebaker as a substitute works fine as indicated above. I've already uninstalled Brasero but would be willing to reinstall if you need further testing/info.

' cdrecord -scanbus '
scsibus0:
        0,0,0 0) *
        0,1,0 1) 'TSSTcorp' 'CDDVDW SH-S222A ' 'SB00' Removable CD-ROM
        0,2,0 2) *
        0,3,0 3) *
        0,4,0 4) *
        0,5,0 5) *
        0,6,0 6) *
        0,7,0 7) *

--My CD burner is physically attached as IDE Slave, with a 20-gig HDA as Windows; rest of the drives are SATA

-- ' fdisk -l ' ++ relevant DMESG info ++ relevant BLKID output are attached -- the 2 partitions found by Brasero are currently unmounted / unused space.