Brasero crash when burning

Bug #1890896 reported by Víctor
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
brasero (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I am trying to burn the Ubuntu 20.04.1 image in a disc, and when I was burning it, I received an error.

Attach logs here.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: brasero 3.12.2-6ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 8 15:40:39 2020
InstallationDate: Installed on 2020-04-24 (105 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: brasero
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Víctor (pitx89) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
    ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.

Changed in brasero (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for brasero (Ubuntu) because there has been no activity for 60 days.]

Changed in brasero (Ubuntu):
status: Incomplete → Expired
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