Doesn't explorer phone's files

[Rino]

After my notebook connected with my phone and I want to explorer the phone's file, ubuntu goes crash .

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: bluetooth 4.96-0ubuntu4
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Wed Nov 2 14:25:52 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
InterestingModules: bnep rfcomm bluetooth
MachineType: SAMSUNG ELECTRONICS CO., LTD. R530/R730
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=it:en
 PATH=(custom, user)
 LANG=it_IT.UTF-8
 LC_MESSAGES=it_IT.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=7c42b39f-3f26-41a5-8ec2-bf3f772bf82b ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 04JV.M012.20100324.hkk
dmi.board.asset.tag: Tag 12345
dmi.board.name: R530/R730
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr04JV.M012.20100324.hkk:bd03/24/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR530/R730:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR530/R730:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: R530/R730
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
hciconfig:

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.