Failed to start bluetooth.service: Unit bluetooth.service failed to load properly, please adjust/correct and reload service manager: File exists

Bug #2051705 reported by Sachin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
New
Undecided
Unassigned

Bug Description

I am unable to turn on my Bluetooth so I unable to connect to my mouse and earbuds to laptops

ProblemType: Package
DistroRelease: Ubuntu 23.10
Package: bluez 5.68-0ubuntu1.1
ProcVersionSignature: Ubuntu 6.5.0-15.15-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
AptOrdering:
 bluez:amd64: Install
 python3-gi-cairo:amd64: Install
 blueman:amd64: Install
 NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: pass
Date: Tue Jan 30 20:30:22 2024
ErrorMessage: installed bluez package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2023-07-28 (186 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
InterestingModules: rfcomm bnep btusb bluetooth
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:58ea Realtek Semiconductor Corp. EasyCamera
 Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-15-generic root=/dev/mapper/ubuntu--vg-ubuntu--lv ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.22.0ubuntu1
 apt 2.7.3
SnapChanges:
 ID Status Spawn Ready Summary
 115 Done 2024-01-30T20:08:13+05:30 2024-01-30T20:09:04+05:30 Install "bluez" snap
SourcePackage: bluez
Title: package bluez 5.68-0ubuntu1.1 failed to install/upgrade: installed bluez package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to mantic on 2023-11-20 (71 days ago)
dmi.bios.date: 06/13/2018
dmi.bios.release: 1.44
dmi.bios.vendor: LENOVO
dmi.bios.version: 8TCN44WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15IKB
dmi.ec.firmware.release: 1.44
dmi.modalias: dmi:bvnLENOVO:bvr8TCN44WW:bd06/13/2018:br1.44:efr1.44:svnLENOVO:pn81DE:pvrLenovoideapad330-15IKB:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad330-15IKB:skuLENOVO_MT_81DE_BU_idea_FM_ideapad330-15IKB:
dmi.product.family: ideapad 330-15IKB
dmi.product.name: 81DE
dmi.product.sku: LENOVO_MT_81DE_BU_idea_FM_ideapad 330-15IKB
dmi.product.version: Lenovo ideapad 330-15IKB
dmi.sys.vendor: LENOVO
hciconfig:
 hci0: Type: Primary Bus: USB
  BD Address: 20:16:B9:30:5F:51 ACL MTU: 1021:5 SCO MTU: 96:6
  DOWN
  RX bytes:20039 acl:61 sco:0 events:2513 errors:0
  TX bytes:1443881 acl:2245 sco:0 commands:251 errors:0

Revision history for this message
Sachin (sachin7yadav) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It looks like the installation might have succeeded and just requires a reboot. The error was:

Failed to start bluetooth.service: Unit bluetooth.service failed to load properly, please adjust/correct and reload service manager: File exists

summary: - package bluez 5.68-0ubuntu1.1 failed to install/upgrade: installed bluez
- package post-installation script subprocess returned error exit status 1
+ Failed to start bluetooth.service: Unit bluetooth.service failed to load
+ properly, please adjust/correct and reload service manager: File exists
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.